5 jobs found

V SYSTEMS is looking for a passionate Frontend Web Developer to join our team. You will be responsible for coding and modifying websites, from layout to function and according to the developer’s assigned project specifications. Job Responsibilities: Develop, maintain and implement web-based project from materials handled by designers Collaborate with backend developers for high-quality frontend development Suggest new features to improve program navigation and operation Job Requirements: Degree holder in Software Engineering, Computer Science or a related discipline At least 1-year frontend web development experience Hands-on experience on javascript frameworks, Javascripts (React / Angular / Node / Vue), JQuery; asynchronous request handling, partial page updates, and AJAX Familiar with modern frontend system architecture Fluency in English or Mandarin is an advantage Fresh graduates will also be considered

We are now growing an amazing team of developers. The successful candidate will work closely with the core development team to help build one of the largest blockchain eco-systems in the world. You will be responsible for helping design, develop, and execute the V SYSTEMS blockchain, and to coordinate with the rest of the team working on various layers of the infrastructure. Job Responsibilities:  Develop an Internet application platform, integration testing and unit testing Provide support on systems implementation Work with team members in the delivery of technology solutions which meet business delivery expectations Participate in IT-related ad hoc tasks as required Job Requirements: Bachelor degree or above in Computer Science, Mathematics, Physics, Electronics and Information Science at a leading university, or overseas study experience 1 year of software engineer professional experience, fresh graduates will also be considered Proficient in object-oriented languages, such as Java, Python or C++, with Linux experience Have a strong ability to learn quickly is preferred

We are looking for highly skilled and passionate developers to join our core technology team. In this role, you will collaborate with other engineers to ensure high quality and rapid releases. You are also willing to explore new technologies and enjoy working in a startup culture. Job Responsibilities:  Participate in V SYSTEMS core development Design, build and maintain efficient, reusable, and reliable code Develop blockchain solutions and provide support for blockchain development Implement performance and quality modules Identify bottleneck, bugs and errors, and provide solutions to these problems Help maintain code quality, organization, and automatization Able to collaborate with other team members and stakeholders Job Requirements: 3 - 5 years of software engineer professional experience, candidate with less experience can be considered as Junior Software Developer Candidate with one of the following technical skills in database is a must: Oracle, MySQL, MongoDB, or PostgreSQL  Strong understanding of Linux Master degree or above in computer science, mathematics, physics, electronics, information science, or with overseas study experience or equivalent work experience in the same field will also be considered Good command of both English and Chinese Experience with excellent programming and scripting skills is preferred Experience with any type of MVC framework for more than 2 years is preferred Java, Python, C++ or Scala experience is preferred Familiarity with blockchain is a plus, but not required   

This is a new role at Circle, which may be occupied by external part-time or full-time consultants or internal part-time or full-time employees. The primary objective of this role is to facilitate conversations via a new community forum, accessible to verified Poloniex customers. The role will be split into Moderators and Senior Moderators, dependent upon prior experience with cryptocurrencies or experience facilitating or moderating forums in other capacities. Moderator shifts will vary week-to-week, and monthly, never exceeding more than 4 hours in a row, and including facilitation on nights and weekends. What you'll work on Moderating a chat community in the crypto space, typically in 4 hour blocks of time, spread across the full 24/7 weekly operational availability of the platform Identifying violations in the chat community and enforcing warnings where appropriate Escalating violations to Customer Experience, Risk, and Compliance team members for further evaluation and investigation (ex. Market manipulation or unauthorized trading activity) Sharing customer insights and knowledge back to business leaders including Product Managers, Marketers, Customer Experience, Risk, Legal and Compliance Providing tools feedback and recommendations on ways to improve the experience, automate the moderation process, or increase the ability to take actions What you'll bring to Circle A passion and interest for crypto and engaging with crypto-centric customers Ability to empathize with customer needs and apply patient and consistent messages Acting as a creative problem-solver and a collaborative team member A strong team spirit with a passion and drive to deliver the best possible experience to customers The ability to communicate clearly and concisely Strong organizational, written, and verbal communication skills Flexible availability and willingness to modify your shift schedule regularly Being open to change and learning quickly in an environment that is in flux The burning desire to help scale a revolutionary company in a revolutionary space Bonus Prior experience in a customer facing role or moderator/facilitator in the financial industry An early adopter and/or the ability to pick up new technology quickly Understanding of world markets, economics, or finance Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. Delivering high quality customer experiences is not only in your wheelhouse, it defines who you are. We're building a world-class global customer operations team and we are seeking our next team member to help us engage and delight throughout the entire journey. The right team member is fluent in Mandarin and English, has worked in a client support role, and is passionate about cryptocurrencies. Your role is to guide our customers through the sign-up and on-boarding process, support their usage of our product, recommend solutions for their challenges, and provide the highest level of support in the industry. The right team member will also use their proximity to customer issues to propose solutions that will continually improve the customer experience, working with product and engineering, as well as support our growth and scale by optimizing team processes and policies. What you'll work on Mastering all of Circle's products, infrastructure, processes and procedures with the ability to train others and step into any role as necessary Delivering outstanding customer support and experiences that represent the Circle voice and differentiate our company from the competition Engaging in email and social media conversations with customers, possibly expanding to other channels in the future Handling all types of inquiries including prospective customers, questions about on-boarding, support on product and feature usage and retaining clients Developing support center content and translating correspondences and/or support materials into other languages Analyzing trends in customer issues and suggesting improvements to processes, policies, and product Troubleshooting both business and technical inquiries to quickly discover solutions What you'll bring to Circle Fluency in both Mandarin and English is required for this role. You will be required to speak, write and translate customer inquiries and materials on a regular basis 3-5 years of working experience, with ideally at least 1 year in a Customer Experience/Support (or similar) capacity Experience and/or interest in working in a fast-paced startup or tech environment Ability, and interest, in working across multiple departments to influence and communicate cross-functionally to realize rapid results Technical savviness, including the ability to navigate both homegrown and industry-standard CRM platforms Exceptional interpersonal and written communication skills, including the ability to empathize and prioritize needs, as well as quickly build rapport with customers High attention to detail, The ability to work effectively both independently and as part of a broader team, lending a hand on any activity necessary to support the business when needed Availability or flexibility on nights or weekends, usually for team meetings Ability to travel, company-sponsored, to the United States and Ireland Bonus Previous experience in solving customer inquiries An early adopter and the ability to pick up new technology quickly Understanding of world markets, economics, or finance BA/BS degree from a leading academic institution Fluency in other languages, specifically Cantonese or Japanese Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex, one of the world's leading token marketplaces and in 2019 acquired SeedInvest, a leading equity crowdfunding platform. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.