Deposit and Withdrawal Operator

  • Bitflyer
  • Feb 06, 2019
Permanent

Job Description


Core Responsibilities

As a member of the operations division, deposit and withdrawal operators are responsible for the following operations. Handling the deposits and withdrawals of fiat and virtual currencies Processing inheritance, seizure, and insolvency etc.

Qualifications
Required Skills
University graduate Native-level Japanese and business-level English (at least 700 on the TOIEC) Practical experience in individual customer account management or similar customer information management Know the basics of personal information handling Be aware of the level of compliance expected among those in financial businesses Availability to work on Saturdays, Sundays, and national holidays *This position is on a shift system (2 days off per week). The shifts are customizable.
Desired Skills
Knowledge of virtual currencies Able to drive projects Study abroad experience Employment experience at a startup or in establishing a new service

Preferred Traits

Team player Take ownership of operations and reach achievements Flexible enough to respond to a changing environment Enjoy taking on and overcoming challenges

Job Location

Head Office in Tokyo (Midtown Tower 8F, 9-7-1 Akasaka, Minato-ku, Tokyo)  Direct access from Roppongi Station  3-min walk from Nogizaka Station  10-min walk from Roppongi-itchome Station

Salary

Annual salary (determined by experience and ability) paid in monthly installments Salary revision twice a year

AllowancesBenefits

Transportation expenses to be paid in full Social insurances (health insurance, welfare annuity insurance, employment insurance, industrial accident compensation insurance) Short commute housing allowance Short commute relocation allowance Book purchasing plan (paid by company) Free drinks, snacks, and noodles Office Okan New-hire relocation assistance (amount varies by our regulations)

Holidays

Saturday, Sunday, public holidays Paid leave Year-end and New Year holiday Congratulatory and condolence leave, maternity leave, childcare leave, birthday holiday etc.

About Us

bitFlyer recorded the largest monthly trading volume, virtual currency trading service utilization rate, and virtual currency trading app utilization rate in Japan according to research performed by Macromill (online survey published on the Japanese Bitcoin information site, JPBitcoin.com, in February 2018; "Virtual Currency and Cryptocurrency Trading Service Survey"). bitFlyer had the largest monthly trading volume recorded between April 2016 and January 2018 in Japan (includes spot, net settlement, and futures trading).

Diversity

Things like age, gender, or nationality are not taken into account at bitFlyer. We only look for people with a great performance in their field. Thirty percent of our engineers come from different countries and many internal discussions are performed in English. All of this comes together to create an environment overflowing with diversity.

On the business side, we've brought together alumni from Goldman Sachs, Barclays Investment Banking, Credit Suisse, Mizuho Bank, Sumitomo Mitsui Banking Corporation, CyberAgent, GMO, Recruit Group, Square-Enix, video game development companies, the Harvard University MBA program, and many with experience working at corporations in other countries. On the engineering side, we have employees with experience at Google, Microsoft, Sony Entertainment, major social game providers, financial system integrators, and received recognitions such as the Mitou Project, Redcoder, and Microsoft MVP.

Office Environment

In October 2017, we moved to Roppongi's landmark Tokyo Midtown. Not only is it an excellent location, but the interior of our office is designed to completely maximize our operational efficiency. Naturally, our engineers, corporate staff, and back office employees all enjoy high spec PCs with large monitors. The chairs used in our office were selected by polling our employees. As for keyboards, graphics tablets, and software, each employee is allowed to choose which specific ones they want to use.