Chief of Staff

  • Coinbase
  • San Francisco, CA
  • Sep 28, 2018

Job Description

Back To All Jobs Chief of Staff
San Francisco, CA

The Chief of Staff assists the CEO in determining and managing top priorities, as well as implements initiatives with end-to-end visibility and cohesion. This is a critical, highly influential role that facilitates a wide range of initiatives ranging from tactical program management to select execution, combining strategic planning, business management, internal communications and delivery on cross-functional initiatives. We are looking for a skilled leader to ensure executives across the organization develop and deliver on plans and processes to bring our impact to the next level, and ensure the long-term success of both the team and our entire organization. The Chief of Staff will be a key driver in our mission to drive optimal performance and accelerate future growth. Successful candidates must demonstrate strong emotional intelligence, self-motivation, an entrepreneurial spirit, and the ability to drive the evolution of a burgeoning industry.

  • Manage the implementation of strategic initiatives and projects:
    • Execute on mission-critical objectives, managing projects from inception to completion including setting client expectations, ensuring delivery, and working with internal / external stakeholders
    • Responsible for defining, documenting, and implementing strategic and operational initiatives
    • Keep executive team focused and aligned on priorities by leading the company's leadership meetings, priority / goal setting and operational planning processes
    • Define and ensure that our policies, processes, systems, and org structure supports and accelerates our collective progress towards our vision
  • Develop business and project plans for initiatives that cut across the organization, including new offerings, partnership opportunities, and improvements to internal operations:
    • Drive strategic initiatives that help the company increase revenue, improve efficiency, and scale operational excellence
    • Assist in developing internal processes and procedures to ensure complete and smooth operational efficiency across all functions.
  • Monitor progress of key initiatives and priorities by meeting regularly with managers to track results and challenges; ensure that company commitments and priorities are being executed:
    • Utilize data to drive key insights and decisions around growth, retention, and other initiatives
    • Gather and review information from department heads, creating and synthesizing information for the Managing Director
  • Act as a 'trusted counsel' to the CEO, providing insight and analysis on company operations, key management decisions and other areas:
    • Assess opportunities and risks and present them to leadership
    • Conducting industry research, competitive analysis and other ad hoc research as needed
  • Prep the CEO or act as stand-in for critical meetings:
    • Prep CEO for meetings, provide investor updates, and act as his 'Stand-in' as needed
    • Proactively resolve problems, mediate disputes, and deal with issues before they get to CEO
    • Assist in development of external and internal agendas, presentation materials, and communications
  • Build a team of world-class professionals:
    • Assist in generating creative plans for developing employee experience and culture

  • 10+ years experience ideally in Corporate Strategy, Corporate Financial Planning, Business Operations, Project Management, Strategic Planning or similar
  • Proven ability to leverage across disciplines and departments
  • Proven ability to establish a deep learning culture; creating a model of equity and inclusion in a highly diverse organization; and building game-changing teams
  • Previous experience in the cryptocurrency, Chief of Staff roles, and/or FinTech space a plus


Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer.  Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.  Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.