Interested in being a part of a rapidly growing, cutting edge FinTech company that is changing global cryptocurrency markets? Are you a driven Account Manager interested in adding immediate value to an in-demand team?
AlphaPoint, a leading blockchain solutions and cryptocurrency trading platform provider is actively seeking an Account Manager who will be the face-of-the-firm for key partners and clients. Our Account Manager will work with cryptocurrency exchanges globally while providing world class service and client coverage. Job Responsibilities:
As a key member of the Account Management team, you will:
- Manage, escalate, drive satisfactory resolution of client's needs and demands within scope of expectations, as well as provide partnership.
- Work with customer support, technical operations, product management, development and engineering teams to determine client requirements and provide communication to all parties.
- Provide technology or product updates to clients on an as needed basis.
- Participate in the creation of new processes and tools as necessary to support the needs and requirements of a fast-growing business.
- Incorporate requirements from external parties and assess impact on project timetables and deliverables
- Possess the ability to learn and speak to AlphaPoint's applications.
- Ensure client issues are tracked and delivered on within appropriate deadlines.
- Possess strong business judgement, influencing skills, leadership and communication abilities.
- Be a self-starter that can work autonomously, take initiative and goal-oriented.
- Bachelor's degree or military experience.
- At least 2 years of experience within an Account Manager role, preferably at a FinTech company.
- Master's degree
- Knowledge of Bitcoin, Blockchain, or Cryptocurrencies
- At least 3 years of experience as an Account Manager working with trading or post-trading, payment, or financial processing products.
- We have the best engineering and product talent in the blockchain industry. Period.
- Our solutions are battle-tested. We have a growing list of the world's largest exchanges as paying customers. We are the leading provider of platform solutions in the digital asset exchange world and our customers and prospects know it.
- We've attracted top-tier investors, advisors and an experienced leadership team
- We operate daily in a smart, get-it-done, innovative and fun culture
- We're ready to offer the right candidate a competitive compensation package
AlphaPoint is a financial technology company helping make illiquid assets liquid. It provides institutions enterprise-grade blockchain technology enabling customers to digitize assets, launch markets, and manage assets. AlphaPoint is led by a seasoned team with over 400 years in capital markets and FinTech, with offices in New York City, Philadelphia, and San Francisco. For more information, please visit www.alphapoint.com .
The Company reserves the right to modify the duties and responsibilities associated with this position at any time, at its discretion.