Technical Writer (Codefi)

  • Token Foundry @ ConsenSys
  • 934 5th Ave, New York, NY 10021, USA
  • Jun 09, 2021
Permanent

Job Description

About ConsenSys

ConsenSys is the leading Ethereum software company. We enable developers, enterprises, and people worldwide to build next-generation applications, launch modern financial infrastructure, and access the decentralized web. Our product suite, composed of Infura, Quorum, Codefi, MetaMask, and Diligence, serves millions of users, supports billions of blockchain-based queries for our clients, and has handled billions of dollars in digital assets. Ethereum is the largest programmable blockchain in the world, leading in business adoption, developer community, and DeFi activity. On this trusted, open source foundation, we are building the digital economy of tomorrow. To explore our products and solutions, visit http://consensys.net/.

About the Codefi product group

Codefi is at the forefront of the blockchain fintech revolution. It builds, deploys and runs critical applications across both Enterprise and crypto/DeFi, multiple blockchain verticals (digital assets, payments, data, markets, networks, staking, Ethereum 2.0), as well as ConsenSys's other industry leading products, including MetaMask, Quorum and Infura. The Codefi team is composed of multiple decentralised product teams across all verticals distributed across Europe and US and working mostly remotely.

With our products like MetaMask, Infura, and Quorum serving as gateways for over a million worldwide users to interact with new blockchain and "DeFi" applications like Uniswap, Maker, Compound, we need innovative problem solvers who are interested in tackling the complex challenges that exist in the blockchain and financial ecosystems and scaling developer and user-facing systems to tens of millions of users.

What you'll get to work on

ConsenSys is currently seeking a Technical Writer with a passion for the developer experience, and particularly enterprise blockchain software. You will have an interest in or experience writing documentation for DeFi dApps and Fintech APIs-you are passionate about the needs of users in relation to these and communicating related concepts clearly. Our ideal candidate can comprehend blockchain and Ethereum concepts quickly and understand the user journey from multiple perspectives.

You'll be comfortable working directly with development teams without extensive design or requirements documentation as input. We're remote first and our engineering teams span multiple time zones (Europe and Americas). The reality of this means working on multiple work streams at once. The ability to independently manage multiple tasks and changing priorities will be key to success in this role.

You will work closely with our product managers and directly with our user base (institutional/Enterprise or crypto/DEFi developers) to identify key recurring areas of confusion and create corresponding content, whether written, visual, or webinars, and be able to partner with community contributors on documentation through wikis and other means.



Responsibilities:
  • Write high quality documentation such as API documentation, technical/architecture documentation, user guides, FAQs, video tutorials, and technical support docs for key aspects of our open source Ethereum software
  • Have an in-depth understanding of the product and what customers/developers need
  • Proactively identify gaps in the documentation or knowledge base articles
  • Work with product managers, and other subject matter experts in a collaborative editing environment
  • Edit and review content created by others for technical accuracy and clarity
  • Provide feedback to the product team on how our products might be made easier to use
  • Assist the marketing team in creating other resources and thought leadership including tear sheets, case studies, and white papers

Required Skills:
  • Excellent written and verbal English communication skills
  • 3+ years experience working on software documentation, ideally in the Fintech and/or blockchain space
  • Great teaching skills that translate into amazing written work
  • Experience working with broadly used APIs aimed at developers

Bonus Points for:
  • Passion for blockchain and/or Ethereum
  • Experience with Docs as Code workflow
  • Experience using version control systems, like Git, or similar
  • Experience working with source code
  • Familiarity with modern architecture concepts (incl. microservices)
  • Previous work on open source projects
  • Developer community experience and/or evangelism
  • BA/BS degree


Other skills to demonstrate:

  • Teamwork, flexibility, initiative, communication and organization
  • Ability to share knowledge, train other developers
  • Willingness to constantly learn & improve, challenging yourself to stay at the top of your game

Don't check all of the boxes? Don't sweat it. We're passionate about building a diverse team of humans and as such, if you think you've got what it takes to create a world-class infrastructure and tools function in our chaotic-but-fun, decentralised, remote-friendly, start-up environment-apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

Why join ConsenSys?

Here are some of the perks of being part of a unique organization like ConsenSys

One of the most recognized tech companies in the blockchain ecosystem globally. A work experience at ConsenSys is a tremendous reference for your future career. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

The forefront of a revolution. We fundamentally believe blockchain is a next generation of technology that can lay the foundation for a more just and equitable society. You can be a part of building the digital economy of tomorrow and radically transforming our society for the better.

A dynamic startup environment with deep roots . We are one of the earliest blockchain companies and a leader in the space. You'll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem.

Deep technical challenges . Blockchain technology is just over 10 years old. Ethereum itself is still a toddler. There is much to be done before these platforms can scale to the order of millions or billions of users. We are building the tools, infrastructure and applications l that are pushing the technology forward.

Continuous learning and improvements . You'll be constantly exposed to new concepts, ideas and frameworks from your peers and as you work on different projects - challenging you to stay at the top of your game.

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found here .