Director, Technical Operations

  • Circle
  • 4200 Fifth Ave, Pittsburgh, PA 15260, USA
  • Apr 07, 2021
Permanent

Job Description

Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle's platform has supported over 100 million transactions worth tens of billions of dollars, with nearly 10 million retail customers, over a thousand businesses, while storing and securing more than $5 billion in digital currency assets. Circle is also the creator of USD Coin (USDC), the fastest growing, regulated, dollar, which is quickly approaching 10 billion in circulation, growing over 1000% year over year. Today, Circle's transactional services, business accounts, and platform APIs are giving rise to a new generation of financial services and commerce applications that hold the promise of raising global economic prosperity for all through programmable internet commerce.

What you'll be part of:

With the mission To raise global economic prosperity through programmable internet commerce, Circle was founded on the belief that blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy. We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money. We believe such a system can raise prosperity for people and companies everywhere. Our mission is powered by the values we espouse and which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees and families, our local communities and our world. Furthermore, we are also Mindful, Driven by Excellence, and High Integrity.

Engineering at Circle:

In 2020, Circle unveiled Circle APIs: a set of solutions and smarter technology to help businesses accept payments in a more global, scalable and efficient alternative to traditional banking rails (spoiler: we're using USD Coin under the hood).

Over the next 12 months, we're going to rapidly grow our API customer base and enable even more businesses to easily integrate and benefit from the breakthrough of programmable money on the internet.

If you're data-driven, interested in building something meaningful and would love to work in an entrepreneurial environment, we can't wait to hear from you.

You will aspire to our four core values:
  • Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
  • Mindful - you seek to be respectful, an active listener and to pay attention to detail.
  • Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
  • High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.

What you'll be responsible for:

As Director, Technical Operations at Circle, you will be a hands-on leader directly managing geographically dispersed teams of Site Reliability and Infrastructure Engineers. You will be intimately involved in creating the cloud infrastructure roadmap, hiring and mentoring teams helping deliver the features and capabilities required by the business. You will work closely with our Security and Development team leads and managers to ensure alignment on security and delivery on behalf of our customers.

You'll work on:
  • Enable and empower the teams that design and deliver software and tools that improve the reliability, performance, and security of Circle's platform.
  • Work across the engineering teams to influence software development to meet operational needs and influence product and cloud engineering to improve the manageability, quality, and supportability of our production services.
  • Establish the service delivery culture for Circle, building best-in class service engineering capabilities.
  • Own the technical operations roadmap.
  • Define and measure metrics like SLO, SLA and SLI that are closely tied to business objectives.

What you'll bring to Circle:
  • 8+ years experience as a cloud practitioner and technical leader
  • Experience managing blockchain nodes in production environments
  • Managed highly effective geographically dispersed teams
  • An AWS certified SysOps Administrator, DevOps Engineer or Solutions Architect
  • Expert with AWS services including IAM, and VPC
  • Experience with OCI tooling and runtimes like Kubernetes and ECS/EKS
  • Practice Infrastructure as Code with either Cloudformation or Terraform
  • Experience with log aggregation systems like Splunk, ELK, etc.
  • Experience creating and maintaining monitoring and alerting capabilities using tools like Splunk, Kibana, Datadog, or Kinesis Analytics

We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.