Relationship Manager

  • IOHK
  • Feb 11, 2021
Permanent

Job Description

Description

We are searching for an experienced Relationship Manager to join us in an exciting project. We are building a new economic and financial operating system that will enable billions of users worldwide to become part of the global economy and generate wealth. We are searching for a leader who will help us to execute this vision by running global campaigns securing buy-in and adoption of our ideas.

Our ideal candidate is someone who can keep partners engaged by bringing a positive attitude and maintaining constructive dialogue, while focusing on shared business goals and delivering outcomes.

Your mission

  • Understand partner needs, priorities and develop plans to address them
  • Identify stakeholders in partner companies to cultivate profitable relationships
  • Refine business models for cooperation to generate value
  • Resolve partner complaints quickly and effectively
  • Forward business opportunities to the commercial team
  • Promote high-quality negotiation, supply and customer service processes
  • Aim to preserve partners and renew relationships
  • Approach potential partners to establish relationships
  • Gain solid knowledge of regulators and market forces.


Requirements

Your expertise
  • Proven experience as a client/partner relationship manager
  • Knowledge of customer relationship management (CRM) practices
  • Experience in account management or customer success is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • Degree in business administration or a similar field.


Benefits

IOHK is a fully distributed organization and therefore this is a remote position. Due to team distribution we are ideally looking for someone in the EU timezone for this role.

All Colleagues

  • Flexible schedule
  • Remote work - ability to work anywhere
  • Laptop reimbursement
  • New starter package to buy hardware essentials (headphones, monitor, etc)
  • Udemy for Business
  • Competitive PTO and Sick Leave plan

US Employees

  • Medical, Dental, and Vision benefits coverage through Anthem with 100% premium cost covered by IO Global for the employee and dependents
  • Health Savings Account
  • Life Insurance

UK Employees

  • Monthly Health Stipend to use towards any wellness or medical coverage/service
  • Pension