Coinbase

Coinbase is the world’s most popular way to buy and sell bitcoin and ethereum.

Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin and ethereum. We're based in San Francisco, California.

Bitcoin is the world's most widely used alternative currency with a total market cap of approximately $10 billion. The bitcoin network is made up of thousands of computers run by individuals all over the world.

 

Our mission is to create an open financial system for the world

An open financial system is one that is not controlled by any one country or company (just like the internet did for distributing information). We think this is the highest leverage way to bring about more economic freedom, innovation, efficiency, and equality of opportunity in the world. We have a ten year plan to get there.

  • Imagine if every payment in the world was as fast, cheap, and global as sending an email.
  • Imagine if anyone who had an idea for a product could have customers all over the world from day one.
  • Imagine if anyone with a smartphone had access to the the same financial services we enjoy in the developed world.

An open financial system can be a great equalizer and lift billions out of poverty while accelerating the pace of innovation around the world. This is the best way we know to change the world.

Coinbase 2200 Stock Creek Blvd, Rockford, TN 37853, USA
Jun 16, 2019
About Us Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we play a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Application Security Team Security is a primary competency at Coinbase, and the Application Security team ensures our technology maintains the high bar that has earned us the trust of millions of users who combined are buying, selling and storing billions of dollars worth of digital assets in our products. We measure ourselves by the impact of the work we do, striving to efficiently driving down technical risk at Coinbase. The nature of digital assets we custody causes our work to be focused entirely preventatively, and we fully embrace 'shifting left.' We're looking for kindred souls who believe security is collaborative and prevention is the only scalable security solution. Our developer team moves quickly. What you'll be doing: Threat modeling is the primary tool in our arsenal, and the primary way we help product teams drive towards a secure platform and helps us prioritize our time based on risk impact. Architecture reviews help us steer projects in the right direction early, while security code reviews and penetration testing keep us in the loop until they ship. We look to automate common tasks and patterns so that we don't have to churn through the same code twice. We have open sourced our Static Analysis orchestrator ( Salus ), and are always looking to make it better. We help develop the core services and dependencies that power the platform and abstract away sensitive functions so that products can be built safely. We spend time educating and training product teams on security topics and skills to extend AppSec's reach by deputizing product teams to help themselves. What we look for in you: Our hiring process tests your competencies in our core technical skillset as described in the 'what you'll be doing' section. Having a history exhibiting high quality execution in our core competencies will help your case. We expect each individual of our team to embody our core principles: Collaborate and over communicate; Prioritize impact; Maintain a high personal standard; Share knowledge and experience; Drive a culture of ownership and responsibility. Our technical space spans many Protocols, Languages, and Frameworks. Having competency in at least one of them is a prerequisite. Currently, the areas are: Blockchains, AWS (Serverless & otherwise), Docker, Ruby (Rails and otherwise), Golang, NodeJS, Android (Java/Kotlin), iOS (Swift, ObjC), Python. We have more minor use-cases for Java, C/C++, and Rust. As a generalist, we expect you to be capable of shifting between executing on reviews, writing standards, and writing code. Nice to haves: If you worked in a high security and/or highly regulated industry, we would love to have you extract the essentials of what you've learned and apply them to the unique challenges Coinbase faces in Digital Assets. If you have extensive experience securing large Rails, NodeJS, and Golang codebases, we can immediately start applying what you've learned to the code we are asked to secure. Even better if you've spent time training others on how to secure those codebases. If you're fluent in Digital Assets, you'll have less to learn about the fundamentals of our business, but we do not immediately decline candidates who are not totally fluent. If you have open source application security tooling to your name, we'd love to take a look and understand what problem you are solving and how your solution works. We heavily encourage Open Source contributions! Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.    
Coinbase 17112 SE Powell Blvd #9, Portland, OR 97236, USA
Jun 15, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Our world class recruiting team builds the foundation of our success by finding extraordinary people that share our vision. In this role you will partner with our sourcing team to define sourcing strategy and actively build our technical and non-technical team here at Coinbase. Coinbase is searching for top engineers and business leaders who can build the future of digital currency and we need someone who can discover creative, out of the box sourcing solutions. If you thrive on ownership and working creatively and collaboratively with teammates to make great hires, this is the role for you!   What you'll be doing: Supporting the recruiting team by building a pipeline of top candidates through researching and sourcing for candidates. Lead sourcing strategy meetings Monitor team metrics to identify areas for improvement Contact and engage candidates Qualifying candidates for technical and cultural fit Staying abreast of news in the tech startup space Represent the company with integrity and professionalism What we look for in you: Prior sourcing experience for a consumer facing web startup preferred Prior experience defining and executing on sourcing strategies Track record for successfully identifying exceptional engineering or business candidates Experience in sourcing for candidates through multiple channels (web, social/professional networks, etc.)   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer.  Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.  Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase Portland, OR
Jun 13, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Customer Support Analyst II, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission . At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. If you're looking to work for a mission driven, employee first organization, please apply today. What you'll be doing: Responsible for providing support for Coinbase customers by investigating, troubleshooting and resolving cases across multiple channels (voice, email, social and/or chat). Manage, prioritize and respond to Tier 2 and/or 3 issues, inquiries and escalations. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Participate in an on-call rotation to handle hi-priority queues and provide daily handovers to global operational teams. Document updates and changes to new and existing processes, training decks and flowcharts. Collaborate with vendor partners and internal support teams to identify and implement workflow gaps and areas for process improvement opportunities. Train and mentor support analysts and vendor agent teams in onshore and offshore locations. Utilize an in-depth understanding of metrics in order to analyze and report on trends, issues, and bugs. Provide insights, suggestions and feedback to managers and leads. Occasionally travel to onshore and offshore locations to train new analysts and vendor agents. What we look for in you: Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Must work business hours in one of the following shifts: Morning shift: 6:00 A.M. - 3:00 P.M. Mid-morning shift: 9:00 A.M. - 6:00 P.M. Afternoon shift: 4:00 P.M. - 12:00 A.M. Minimum of 3 years of relevant experience, preferably in financial services, technology and/or customer support. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Travel requirements up to 15% to Coinbase offices and vendor locations (depending on business need). Nice to haves: Experience with payments, fraud, account access, trust and safety or other relevant operational domains. Exposure to different channels of support, including voice, email, social and/or chat. Availability to work on weekends. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. Proficiency in another language (non-English). Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 13, 2019
Coinbase's vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making crypto currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted crypto company. Second, create user-focused products that are easy and delightful to use. To remain the most trusted company in crypto and to support the future scaling needs of our various business units, we are seeking a hands-on product manager to work in our fiat payments team, drive payment integrations and develop frictionless user experiences.  Our fiat integrations are one of our most important competitive advantages and enable our users to interact with the emerging crypto-economy in a reliable and trusted way. Responsibilities: You will define a vision and roadmap to make Coinbase's payments the  the most reliable and easiest way to move fiat money into the crypto-economy. You will be responsible for systems that process billions of dollars in deposits and withdrawals of fiat currency.  You will lead the development of seamless integrations between our transactional payment infrastructure and our payment providers. You will design systems that allows Coinbase to maximize payments success rate across multiple processors Optimize the payments experience .by deeply understanding our funnel and friction point and designing interfaces that delight customers. You will design the quality and automation procedures that allows Coinbase to meet high reliability standards for our customers. You will work directly with other product managers, functional leaders across the company, and the engineering team to prioritize, define, and build the most trustworthy suite of payments systems on the planet. You will work with our data, accounting and treasury teams to ensure that we are delivering the tools and visibility required to report our financials accurately Coordinate internal teams and partners for the efficient execution of payment integration projects. Ensure that all projects are delivered on-time, within scope with high quality output Communicate clear timelines and expectations to stakeholders to facilitate cross team planning Requirements:  Extensive experience as a product manager for payment systems plus experience working with treasury and/or accounting functions. 5+ years of previous experience in product management of one or more successful products or services. An entrepreneurial mindset with the ability to succeed in a fast-paced environment Ability to investigate complex problems and design simple solutions for them. Ability to lead through influence.  Exceptional interpersonal communication, relationship management and organizational skills Ability to manipulate raw data and to apply a data-driven approach to problem solving. Alignment with our core cultural values: clear communication, positive energy, continuous learning, and efficient execution. An ongoing interest in digital currency or a strong desire to learn Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 12, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. IT at Coinbase is a growing team working with all lines of business. We focus on providing the most secure and streamlined experience in our applications and services for Coinbase's employees and contractors. If you like helping people and working with technology in a fast-paced and dynamic environment with some of the brightest minds in a burgeoning industry, we want to speak with you! What you'll be doing: Coaching and supporting a small but growing team of  tier 1 and 2 agents in the SF offices, focusing on increasing their impact on the company Provide escalation support for IT processes, hardware, software, and SaaS tools Ensuring policy adherence and provide support for both internal and external compliance audits Learn, document, train, and support new applications and IT procedures, focusing on increasing efficiency across the enterprise Play an active role in our IT Operations  Agile project sprints Taking part in our QA and incident response programs Manage our service and procurement vendors What we look for in you: Experience managing and training IT support team members Technical expertise in OSX, iOS, and Chrome OS operating systems Admin level knowledge of Jira Service Desk, Zendesk, or similar ticketing system Mid-level networking knowledge and troubleshooting ability Strong administration experience with Google for Business Suite, Atlassian tools, Okta, Jamf Demonstrable troubleshooting methodologies and root cause analysis Excellent skills collaborating with folks inside and outside of your team across multiple time zones Inclusive, people-focused leadership skills Experience managing medium complexity projects from planning to completion Experience managing service and procurement vendors Nice to haves: Experience running IT in a fast-paced, high-growth company Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 12, 2019
Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more delightful to use. Moving and transacting financial assets safely is core to executing on our vision and building our brand of trust. The payments team builds shared infrastructure for Coinbase to securely store and trade billion dollars of assets. We take on hard engineering problems in cryptography, security, blockchain technology and distributed systems, with a focus on building high reliability services for product teams.   A little about our team: we take continuous learning to heart. We often dive into computational, financial and economic theory to better understand the engineering problems we face. We also make sure that we have the best tools for the job - we are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day, work primarily on microservices and have great monitoring, alerting and debugging tools for production. We also value positive energy, and clear communication and are committed to building an inclusive environment for people from every background. Responsibilities: Design secure and highly reliable services to integrate with blockchains and add new cryptocurrency assets to Coinbase. Write infrastructural services that provide secure storage, accounting and transactional services to help our customers trade assets safely. Work with engineers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Requirements:  Bachelors, Masters, or PhD in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Mathematics or a related field. Knowledge in designing, building, scaling and maintaining production services, and knowing how to compose a service oriented architecture. Writing high quality, well tested code to meet the needs of our customers. Passionate about building an open financial system that brings the world together. Nice to Haves: Experience working with Golang, Ruby, Docker, Sinatra, Rails, Postgres, MongoDB or Redshift. Experience building financial, high reliability or security systems. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 07, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. We are building a world-class legal team to support Coinbase and its affiliates as we continue to grow the company domestically and internationally. We are looking to hire a strong Regulatory Counsel to advise on state regulatory matters, with a focus on money transmitter license requirements. You will partner with our internal departments to develop procedures and manage legal risk to ensure compliance with Coinbase's high standards. As we expand our offerings, your ideas and contributions will make an immediate impact. Responsibilities:   Liaise with state regulators on a wide variety of regulatory matters, including routine inquiries, exam coordination and preparation, questions about periodic filings, issues involving consumer complaints, and investigations. Oversee periodic filings, annual renewals, and new license applications for money transmission. Advise on state money transmitter requirements, BSA/AML compliance, and consumer protection laws. Assist with investigation and responses to consumer complaints, and work on cross-functional teams to escalate and resolve product issues. Work as part of the Legal team and cross-functionally with other teams on a variety of regulatory and product matters. Work closely with members of the Legal team to develop and improve applicable systems, forms, processes, and procedures. Engage with trade and advocacy groups and stay abreast of regulatory developments. Coordinate regulatory billing matters with outside vendors and Legal team's e-billing solution. Contribute to miscellaneous legal projects that arise within the Legal team. Requirements: J.D. degree with membership in at least one state bar (preferably California or New York). 5+ years of legal and regulatory experience (preferably a combination of law firm and in-house) within a relevant industry - Cryptocurrency, Fintech, Banking, Payments, Financial Markets, etc. Experience advising on consumer protection laws. Excellent verbal and written communications skills with the ability to present complex and sensitive issues to regulators and other outside groups, ideally with a track record of successful resolution of regulatory inquiries and matters. Superior analytical ability with experience owning projects from concept to finish. A collaborative style with the ability to work with little or no supervision. The ability to perform well under tight deadlines and thrive in a rapidly evolving environment Membership in at least one state bar (preferably California). Strong interpersonal skills with the ability to convey legal advice to internal business clients. Sound and practical business judgment. Bonus: Experience with payments laws and regulations at state and federal level (e.g., Regulation E) and BSA/AML compliance. Interest in or basic knowledge in blockchain technology and cryptocurrency.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 06, 2019
Our  vision  is to bring innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that  journey  is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easy and delightful to use. Understanding how financial assets move between entities is a pillar to executing our vision as we aim to be the most trusted company in our domain. Our product empowers our compliance and investigations teams to make sure our users are protected from bad actors. We also help product teams make data-driven decisions by analyzing the financial asset movements to/from Coinbase and execute more efficiently. Our team provides APIs and user interfaces to interact with the blockchain data. We tackle unique and brand new set of challenges laying the groundwork to shape the blockchain analytics space. As cryptocurrencies gain more adoption, incredible potentials of this market is being unlocked. Responsibilities: Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Build, test and ship customer facing features/products using modern tools like React, ES6, Flow, Styled Components, Jest and Webpack. Write high quality, well tested code to meet the needs of your customers. Requirements: You have at least 4 years of experience in software engineering. You are comfortable working with JavaScript/Typescript. You've developed and shipped user-facing features using component-based UI frameworks. You're passionate about building an open financial system that brings the world together. Nice to Have: You've worked with production scale React apps. You're staying on top of modern JavaScript and frontend best practices. You've worked on front-end teams in the finance or security space. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase New York, NY
Jun 06, 2019
We are building a world-class legal team to support Coinbase and its affiliates as we continue to grow the company domestically and internationally. We are looking to hire a strong Commercial Attorney to facilitate our growth through reviewing, drafting and negotiating complex technology, financial services, and vendor agreements.  You will partner with our internal departments to develop new policies and procedures and manage legal risk to ensure compliance with Coinbase's high standards. As we expand our offerings, your ideas and contributions will make an immediate impact.   Responsibilities:   Draft and negotiate a wide range of vendor contracts including services, consulting, licensing, non disclosure, and other commercial, financial services and technology related agreements Work as part of the Legal team and cross-functionally with other teams on a variety of commercial matters Work closely with members of the Legal team to develop and improve applicable systems, forms, processes, and procedures Coordinate commercial and vendor onboarding efforts across internal teams Coordinate billing matters with outside vendors and Legal team's e-billing solution Miscellaneous legal projects that arise within the Legal team   Requirements: J.D. degree with 3+ years of contracts experience within technology or financial services Expertise in drafting and negotiating commercial, licensing and other technology related agreements Experience in Legal Operations a plus Superior analytical ability with experience owning projects from concept to finish A collaborative style with the ability to work with little or no supervision The ability to perform well under tight deadlines and thrive in a rapidly evolving environment Membership in at least one state bar (preferably California) Strong communication and interpersonal skills with the ability to convey legal advice to internal business clients Sound and practical business judgment   Bonus: Interest in or basic knowledge in blockchain technology and cryptocurrency. Experience in regulated financial services industry is a plus.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 06, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Lead for Client Services, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission . At Coinbase, we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. If you're looking to work for a mission driven, employee first organization, please apply today. Responsibilities Function as a team lead for Client Services; serve as a domain expert across multiple channels for Coinbase's Institutional products (Prime and Custody). Responsible for managing the flow of day-to-day operations, projects and process improvements for the Client Services scope of work. Work with Client Services Managers to achieve service level agreements by developing effective and scalable operational strategies. Act as a liaison between Operations and other internal teams, including Advocacy, Tools & Analytics, Product, Vendor Management and Quality & Training. Utilize a thorough understanding of metrics in order to drive data-driven goals and decisions for the team. Regularly communicate with Support Leadership, attend regular business reviews, and help drive strategic initiatives. Continuously add value through effective project management, ruthless prioritization and efficient execution. Provide white glove support to our highest priority global clients. Serve as a trusted mentor for analysts and as a backup for Support Ops managers. Requirements Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Minimum of 5 years of relevant experience in financial services, technology and/or customer support Fantastic communication skills in order to operate across multiple departments and stakeholders. Strong project management experience to drive process improvements and initiatives for the team and department. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Must be able to read, write and speak in English. Travel requirements up to 20% to Coinbase offices and vendor locations (depending on business need) Preferred Qualifications Experience in different channels of support, including voice, e-mail, social and chat. Experience in project management, analytics and/or vendor management. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase Dublin, Ireland
Jun 05, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Customer Support Analyst who specializes in payments, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. If you're looking to work for a mission driven, employee first organization, please apply today.   What you'll be doing: Responsible for providing support for Coinbase customers by investigating, troubleshooting and resolving crypto cases across multiple channels (voice, email, social and/or chat). Manage, prioritize, and respond to Tier 2 issues, inquiries, and escalations. Participate in an on-call rotation to handle hi-priority queues and provide daily handovers to global operational teams. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Work with customer advocacy to operationalize and standardize new and existing policies, processes and procedures. Proactively drive impactful changes across workflows, policies and tools by working with internal support teams and vendor partners. Set a high bar for support analysts within the organization by setting an example through performance and work ethic. What we look for in you: Familiarity with crypto currency. Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Must work in a defined shift, as required by the business. Weekend support may be required. Minimum of 4 years of relevant experience in financial services, payments,  crypto, technology, and/or customer support. Experience with different channels of support, including voice, email, social and/or chat. Fantastic communication skills in order to operate globally across multiple departments and stakeholders. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Travel requirements up to 20% to Coinbase offices and client locations (depending on business need).   Nice to haves: Experience with compliance, payments, fraud, account access, trust and safety, or other relevant operational domains. Experience in dealing with a variety of different incoming payment methods, including but not limited to, SEPA, Faster Payments and Cards Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. Experience working with and partnering with external outsource business partners. Proficiency in one or more of the following languages: Spanish, Dutch, French, German, Italian, Spanish or another language.   Privacy Notice and Consent for New Applicants The General Data Protection Regulation (GDPR) regulates the way that we manage the data of job applicants. During this early phase of the application process, Coinbase Ireland Limited will be gathering and processing personal information (your data) in order to assess your suitability for the role in which you have applied. If you are unsuccessful during any point of this process then we are legally required to keep your data on file, for a period of time. We will keep your data in order to comply with employment law obligations only and for no longer than obligated to do so. Under GDPR, we need your consent to process your application. With this form, we are providing you with notice on how your data will be processed as part of the application procedure. By signing this form, you are agreeing to our use and processing of your data as required. Data controller details Coinbase Ireland Limited is a data controller, meaning that it determines the processes to be used when using your personal data. Our contact details are as follows: Coinbase Ireland Limited 70 Sir John Rogerson's Quay, Dublin 2, D02 R296, Ireland Email -  myprivacy@coinbase.com Data protection principles In relation to your personal data, we will: • process it fairly, lawfully and in a clear, transparent way; • collect your data only for reasons that we have stated in this document; • only use it in the way that we have told you about; • ensure it is correct and up to date; • keep your data for only as long as we need it; and • process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed. Types of data we process We hold many types of data about you, including:  • your personal details including your name, address, date of birth, email address, phone numbers; • biological sex;  • interview transcript/notes; and • information contained within your CV including references, education history and employment history. How we collect your data From the start of this process we will begin to gather information about you. This includes the information you would normally include in a CV or a recruitment cover letter, or notes made by our Talent recruiting team during a recruitment interview. In some cases, we will collect data about you from third party employment agencies, this information will only be passed to us from the employment agency upon your consent. Personal data is kept in personnel files or within Coinbase Ireland Limited HR third party business systems and IT systems. The access to these systems is limited to those job roles where it is essential to access your records. Why we process your data The law on data protection allows us to process your data for certain reasons only, the reasons relevant to you during this process are: • in order to carry out legally required duties; • in order for us to carry out our legitimate business interests; and • to protect your interests. All processing carried out by us falls into one of the permitted reasons. Generally, we will rely on the first two reasons set out above to process your data. We need to collect your personal data to assess your suitability for the advertised role. We also need to collect your data to ensure we are complying with legal requirements such as: • making reasonable adjustments for disabled employees; and • tracking our fair employment process. Special categories of data Special categories of data include:  • health; • sexual orientation; • race; • ethnic origin; and  • religion. We must process special categories of data in accordance with more stringent guidelines. Most commonly, we will process special categories of data when the following applies: • you have given explicit consent to the processing;  • we must process the data in order to carry out our legal obligations; and  • you have already made the data public. We will use your special category data: • for the purposes of equal opportunities monitoring (as is our legal obligation); and • to determine reasonable adjustments (as is our legal obligation). We do not need your consent if we use special categories of personal data in order to carry out our legal obligations or exercise specific rights under employment law. However, we will ask for your consent to gather the information in the first place. You will have full control over your decision to give or withhold consent and there will be no consequences where consent is withheld, in the context of special data. Consent, once given, may be withdrawn at any time. There will be no consequences where consent is withdrawn. Protecting your data We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented GDPR compliant processes to guard against such. Where we share your data with third parties, we provide written instructions to them to ensure that your data is held securely and in line with GDPR requirements. Third parties must implement appropriate technical and organizational measures to ensure the security of your data. How long we keep your data for In line with data protection principles, we only keep your data for as long as we need it. If unsuccessful during the application process we will keep your personal details, interview notes and your CV details, is kept for 12 months or as long as is necessary to comply with applicable immigration law (whichever is shorter). Successful applicants will be provided with an employee privacy notice as part of the on-boarding process. Providing Consent Coinbase Ireland Limited is committed to complying with the GDPR. You are entirely in control of your decision to give consent to our use of your data as requested in this form. You do not need to give consent. However, in order for CB Payments to assess your credentials you will need to supply consent in order for us to process your application. Withdrawing Consent You have the absolute unrestricted right to withdraw your consent at any time. We will stop processing the data for which you have withdrawn your consent. Please note however, we must keep some personal data in order to comply with employment regulation. Change in Purpose If the purpose of using the data for changes, we will seek new consent, setting out the new purpose. You can decline to give your consent, with no repercussions. Consent can again be withdrawn at any time once given. Making a complaint The supervisory authority in Ireland for data protection matters is the Data Protection Commission (DPC). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the DPC here:  https://www.dataprotection.ie/  if you are located in Ireland, or to your local data protection authority. Data Protection Officer Coinbase Ireland Limited Data Protection Officer is Lydia Lavender. Contact details are: myprivacy@coinbase.com
Coinbase Portland, OR
Jun 01, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Customer Support Analyst (3-month contract), you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission . At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. If you're looking to work for a mission driven, employee first organization, please apply today.  What you'll be doing: Responsible for providing support for Coinbase customers by investigating, troubleshooting and resolving cases across multiple channels (voice, email, social and/or chat). Manage, prioritize and respond to Tier 2 issues, inquiries and escalations. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Participate in an on-call rotation to handle hi-priority queues and provide daily handovers to global operational teams. Collaborate with vendor partners and internal support teams to identify and implement workflow gaps and areas for process improvement opportunities. Provide insights, suggestions and feedback to managers and leads. What we look for in you: Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Minimum of 3 years of relevant experience, preferably in financial services, technology and/or customer support. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Nice to haves: Experience with payments, fraud, account access, trust and safety, or other relevant operational domains. Exposure to different channels of support, including voice, email, social and/or chat. Availability to work on weekends. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase Dublin, Ireland
Jun 01, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Customer Support Analyst (3-month contract), you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission . At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. If you're looking to work for a mission driven, employee first organization, please apply today. What you'll be doing: Responsible for providing support for Coinbase customers by investigating, troubleshooting and resolving cases across multiple channels (voice, email, social and/or chat). Manage, prioritize and respond to Tier 2 issues, inquiries and escalations. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Participate in an on-call rotation to handle hi-priority queues and provide daily handovers to global operational teams. Collaborate with vendor partners and internal support teams to identify and implement workflow gaps and areas for process improvement opportunities. Provide insights, suggestions and feedback to managers and leads. What we look for in you: Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Minimum of 3 years of relevant experience, preferably in financial services, technology and/or customer support. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Nice to haves: Experience with payments, fraud, account access, trust and safety, or other relevant operational domains. Exposure to different channels of support, including voice, email, social and/or chat. Availability to work on weekends. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud.
Coinbase Portland, OR
May 27, 2019
Coinbase is one of the Bay Area's fastest growing, most exciting startups. Having completed Series E funding in November 2018, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York, Chicago, Tokyo and London, we are looking to grow aggressively in 2019. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I'd encourage you to apply today. Mitigating payments risk in the digital currency industry is challenging.   Every day, our payments risk team works to mitigate the damage caused by scams and abuse, while protecting our good customers from false positives and friction.  The adversaries targeting Coinbase use novel and sophisticated methods, so maintaining a diverse, organized, and capable team is required to outsmart them. Successfully responding to fraud threats requires constant awareness, and thinking several steps ahead.   As a Payment Risk analyst, you will be responsible for developing a high level of awareness for the problems in your domain. You'll be given access to (and encouraged to develop) high impact tools and backend data for investigations purposes. You'll also work as part of a larger payments risk  team that will help share their experience and achieve shared goals. Effective innovation in the risk space allows Coinbase to pursue its mission of creating an open financial system for the world. Responsibilities: Review purchases and deposits for potential fraudulent activity. Decision escalated customer accounts from Support, Payment Ops, and other teams in a timely manner. Analyze customer level information to determine action for both customers and company policy. Design and monitor risk management strategies that allow the company to continue growing. Create risk-based rules to mitigate emerging fraud trends and monitor performance of same with regard to fraud prevention and customer experience. Communicate concise and actionable business strategies from vast amounts of data. Effectively prioritize from a diverse set of problems to focus your attention on the most needed areas. Resolve fraud issues whenever possible, and escalate or pair with others to drive projects to completion. Requirements:  SQL ability, or other database-querying language. Must be a curious, analytical thinker capable of communicating analysis clearly. A demonstrated ability to detect and investigate anomalous activity. Strong organization and prioritization skills - needs to be flexible to meet the demands of a fast-paced environment. Bachelor's Degree. Knowledge of Card Not Present fraud and ACH fraud. 1+ years' experience in e-commerce, payments or financial services in Fraud Management and or Trust and Safety. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase Dublin, Ireland
May 25, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain.   As a Customer Support Analyst, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. If you're looking to work for a mission driven, employee first organization, please apply today. What you'll be doing: Responsible for providing support for the Coinbase Compliance Operations program and ensuring that Coinbase maintains regulatory standards across various policies and programs. Provide support to our global clients through email support channel.. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Work with customer advocacy to operationalize and standardize new and existing policies, processes and procedures. Proactively drive impactful changes across workflows, policies and tools by working with internal support teams, Compliance and Legal. Maintain a thorough understanding of metrics and dashboards to make informed, data-driven decisions. Set a high bar for support analysts within the organization by setting an example through performance and work ethic. Continuously add value through effective project management, ruthless prioritization and efficient execution. Maintain an investigative mindset to help address critical compliance issues while building operational processes to develop and maintain our program at scale. Experience with industry standards and developments in the areas of KYC and BSA/AML is a plus. What we look for in you: Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Must work in a defined shift, as required by the business. Minimum of 4 years of relevant experience in financial services, technology and/or customer support. Experience with compliance, payments, fraud, account access, trust and safety or other relevant operational domains. Experience with different channels of support, including voice, e-mail, social and/or chat. Fantastic communication skills in order to operate globally across multiple departments and stakeholders. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Travel requirements up to 10% to Coinbase offices and vendor locations (depending on business need) Must be able to read, write and speak in English. Proficiency in one or more of the following languages: Spanish, Dutch, French, German, Italian, Spanish or another language. Nice to haves: Experience in project management, analytics and/or vendor management. Advanced degree in business, finance or CX. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. Experience working with and partnering with external outsource business partners.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws. Privacy Notice and Consent for New Applicants The General Data Protection Regulation (GDPR) regulates the way that we manage the data of job applicants. During this early phase of the application process, CB Payments Ltd (CB Payments) will be gathering and processing personal information (your data) in order to assess your suitability for the role in which you have applied. If you are unsuccessful during any point of this process then we are legally required to keep your data on file, for a period of time. We will keep your data in order to comply with employment law obligations only and for no longer than obligated to do so. Under GDPR, we need your consent to process your application. With this form, we are providing you with notice on how your data will be processed as part of the application procedure. By signing this form, you are agreeing to our use and processing of your data as required. Data controller details CB Payments is a data controller, meaning that it determines the processes to be used when using your personal data. Our contact details are as follows: CB Payments Ltd (Coinbase) CB Payments Ltd 9th Floor 107 Cheapside, London, United Kingdom EC2V 6DN Email -  myprivacy@coinbase.com Data protection principles In relation to your personal data, we will: • process it fairly, lawfully and in a clear, transparent way; • collect your data only for reasons that we have stated in this document; • only use it in the way that we have told you about; • ensure it is correct and up to date; • keep your data for only as long as we need it; and • process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed. Types of data we process We hold many types of data about you, including: • your personal details including your name, address, date of birth, email address, phone numbers; • biological sex; • interview transcript/notes; and • information contained within your CV including references, education history and employment history. How we collect your data From the start of this process we will begin to gather information about you. This includes the information you would normally include in a CV or a recruitment cover letter, or notes made by our Talent recruiting team during a recruitment interview. In some cases, we will collect data about you from third party employment agencies, this information will only be passed to us from the employment agency upon your consent. Personal data is kept in personnel files or within CB Payments HR third party business systems and IT systems. The access to these systems is limited to those job roles where it is essential to access your records. Why we process your data The law on data protection allows us to process your data for certain reasons only, the reasons relevant to you during this process are: • in order to carry out legally required duties; • in order for us to carry out our legitimate business interests; and • to protect your interests. All processing carried out by us falls into one of the permitted reasons. Generally, we will rely on the first two reasons set out above to process your data. We need to collect your personal data to assess your suitability for the advertised role. We also need to collect your data to ensure we are complying with legal requirements such as: • making reasonable adjustments for disabled employees; and • tracking our fair employment process. Special categories of data Special categories of data include: • health; • sexual orientation; • race; • ethnic origin; and • religion. We must process special categories of data in accordance with more stringent guidelines. Most commonly, we will process special categories of data when the following applies: • you have given explicit consent to the processing; • we must process the data in order to carry out our legal obligations; and • you have already made the data public. We will use your special category data: • for the purposes of equal opportunities monitoring (as is our legal obligation); and • to determine reasonable adjustments (as is our legal obligation). We do not need your consent if we use special categories of personal data in order to carry out our legal obligations or exercise specific rights under employment law. However, we will ask for your consent to gather the information in the first place. You will have full control over your decision to give or withhold consent and there will be no consequences where consent is withheld, in the context of special data. Consent, once given, may be withdrawn at any time. There will be no consequences where consent is withdrawn. Protecting your data We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented GDPR compliant processes to guard against such. Where we share your data with third parties, we provide written instructions to them to ensure that your data is held securely and in line with GDPR requirements. Third parties must implement appropriate technical and organizational measures to ensure the security of your data. How long we keep your data for In line with data protection principles, we only keep your data for as long as we need it. If unsuccessful during the application process we will keep your personal details, interview notes and your CV details, is kept for 12 months or as long as is necessary to comply with applicable immigration law (whichever is shorter). Successful applicants will be provided with an employee privacy notice as part of the on-boarding process. Providing Consent CB Payments is committed to complying with the GDPR. You are entirely in control of your decision to give consent to our use of your data as requested in this form. You do not need to give consent. However, in order for CB Payments to assess your credentials you will need to supply consent in order for us to process your application. Withdrawing Consent You have the absolute unrestricted right to withdraw your consent at any time. We will stop processing the data for which you have withdrawn your consent. Please note however, we must keep some personal data in order to comply with employment regulation. Change in Purpose If the purpose of using the data for changes, we will seek new consent, setting out the new purpose. You can decline to give your consent, with no repercussions. Consent can again be withdrawn at any time once given. Making a complaint The supervisory authority in Ireland for data protection matters is the Data Protection Commission (DPC). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the DPC here: https://www.dataprotection.ie/ if you are located in Ireland, or to your local data protection authority. Data Protection Officer CB Payment's Data Protection Officer is Lydia Lavender. Contact details are: myprivacy@coinbase.com
Coinbase San Francisco, CA
May 25, 2019
Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easy and delightful to use. Responsibilities Take products and features from ideation to production. Influence product strategy.  Partner with PM and Engineering to define and execute roadmap. Design for the user.  Create cross-platform experiences that are simple and intuitive. Requirements 5+ years Product Design experience with a track record launching consumer-facing products and features. Strong UX thinking and visual design skills. Experience working with cross-functional teams, including product, engineering, research, and content. Nice to have User of Coinbase products!   Prior experience contributing to blockchain projects. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
May 24, 2019
Our vision is to bring innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easy and delightful to use. Moving and transacting financial assets safely is core to executing on our vision and building our brand of trust. The Payments team builds shared infrastructure for Coinbase and Coinbase Pro to securely store and trade billion dollars of assets. We take on hard engineering problems in cryptography, security, blockchain technology and distributed systems, with a focus on building highly reliable services for product teams. On Payments, you will be tasked with helping Coinbase and Coinbase Pro expand to new markets and assets. You'll work closely with product and infrastructure teams to add new cryptocurrencies and payment rails to our platform, and to help expand to new countries around the globe. You will also be responsible for designing, building and maintaining scalable software systems used by over 20 million customers to trade cryptocurrencies. A little about our team: we take continuous learning to heart. We make sure that we have the best tools for the job - we are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day, work primarily on microservices and have great monitoring, alerting and debugging tools for production. We also value positive energy, and clear communication and are committed to building an inclusive environment for people from every background. You'll help build out our Payments tooling suite, payments interfaces for multiple Coinbase products and entirely new products that the ecosystem hasn't seen before. You'll also work with our security and risk engineering teams to build trust and safety features to protect user accounts, without compromising on the user experience. If you're excited by the problem space of designing and delivering engaging user experiences, building performant user interfaces, and building trustworthy financial systems, we should talk! Responsibilities: Work with engineers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter. Build, test and ship customer facing features/products using modern tools like React, ES6, Flow, Styled Components, Jest and Webpack. Write highly reliable software that provides accounting and transactional services to help our customers trade crypto assets safely. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Requirements:  Minimum of 4+ years of experience in software engineering. Designed, built, scaled and maintained critical production services. Comfortable working with JavaScript/Typescript. Developed and shipped user-facing features using component-based UI frameworks. You are passionate about building an open financial system that brings the world together and recognize that the first step in doing that is bridging the Finance 1.0 world with the Finance 2.0 (our) world Nice to Have: Experience with production scale React apps. Up to date with  modern JavaScript and frontend best practices. Comfortable in any depth of the stack. Worked on front-end teams in the finance or security space. Experience working with Golang, Ruby, Docker, Rails, Postgres, MongoDB, AWS. Experience building financial infrastructure and applications. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
May 24, 2019
About Us Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we play a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Application Security Team Security is a primary competency at Coinbase, and the Application Security team ensures our technology maintains the high bar that has earned us the trust of millions of users who combined are buying, selling and storing billions of dollars worth of digital assets in our products. We measure ourselves by the impact of the work we do, striving to efficiently driving down technical risk at Coinbase. The nature of digital assets we custody causes our work to be focused entirely preventatively, and we fully embrace 'shifting left.' We're looking for kindred souls who believe security is collaborative and prevention is the only scalable security solution. Our developer team moves quickly. What you'll be doing: Threat modeling is the primary tool in our arsenal, and the primary way we help product teams drive towards a secure platform and helps us prioritize our time based on risk impact. Architecture reviews help us steer projects in the right direction early, while security code reviews and penetration testing keep us in the loop until they ship. We look to automate common tasks and patterns so that we don't have to churn through the same code twice. We have open sourced our Static Analysis orchestrator ( Salus ), and are always looking to make it better. We help develop the core services and dependencies that power the platform and abstract away sensitive functions so that products can be built safely. We spend time educating and training product teams on security topics and skills to extend AppSec's reach by deputizing product teams to help themselves. What we look for in you: Our hiring process tests your competencies in our core technical skillset as described in the 'what you'll be doing' section. Having a history exhibiting high quality execution in our core competencies will help your case. We expect each individual of our team to embody our core principles: Collaborate and over communicate; Prioritize impact; Maintain a high personal standard; Share knowledge and experience; Drive a culture of ownership and responsibility. Our technical space spans many Protocols, Languages, and Frameworks. Having competency in at least one of them is a prerequisite. Currently, the areas are: Blockchains, AWS (Serverless & otherwise), Docker, Ruby (Rails and otherwise), Golang, NodeJS, Android (Java/Kotlin), iOS (Swift, ObjC), Python. We have more minor use-cases for Java, C/C++, and Rust. As a generalist, we expect you to be capable of shifting between executing on reviews, writing standards, and writing code. Nice to haves: If you worked in a high security and/or highly regulated industry, we would love to have you extract the essentials of what you've learned and apply them to the unique challenges Coinbase faces in Digital Assets. If you have extensive experience securing large Rails, NodeJS, and Golang codebases, we can immediately start applying what you've learned to the code we are asked to secure. Even better if you've spent time training others on how to secure those codebases. If you're fluent in Digital Assets, you'll have less to learn about the fundamentals of our business, but we do not immediately decline candidates who are not totally fluent. If you have open source application security tooling to your name, we'd love to take a look and understand what problem you are solving and how your solution works. We heavily encourage Open Source contributions!   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase London, UK
May 23, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Our  vision  is to bring innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that  journey  is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easy and delightful to use. Moving and transacting financial assets safely is core to executing on our vision  and building our brand of trust. The Payments team builds shared infrastructure for Coinbase and Coinbase Pro to securely store and trade billion dollars of assets. We take on hard engineering problems in cryptography, security, blockchain technology and distributed systems, with a focus on building highly reliable services for product teams. On Payments, you will be tasked with helping Coinbase and Coinbase Pro expand to new markets and assets. You'll work closely with product, infrastructure, fraud and security teams to add new cryptocurrencies and payment rails to our platform, and to help expand to new countries around the globe. You will also be responsible for designing, building and maintaining scalable software systems used by over 20 million customers to trade cryptocurrencies. A little about our team: we take continuous learning to heart. We make sure that we have the best tools for the job - we are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day, work primarily on microservices and have great monitoring, alerting and debugging tools for production. We also value positive energy, and clear communication and are committed to building an inclusive environment for people from every background. Responsibilities Design and build reliable services to help Coinbase access blockchain infrastructure, as well as traditional payment networks across the world. Write highly reliable software that provides accounting and transactional services to help our customers trade crypto assets safely. Work with engineers, product managers and senior leadership to turn our vision  into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. Requirements You have at least 4 years of experience in software engineering. You've designed, built, scaled and maintained critical production services. You write high quality, well tested code to meet the needs of your customers. You are passionate about building an open financial system that brings the world together and recognize that the first step in doing that is bridging the Finance 1.0 world with the Finance 2.0 (our) world Nice to Haves You have experience working with Golang, Ruby, Docker, Rails, Postgres, MongoDB, AWS. You have experience building financial infrastructure and applications.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
May 22, 2019
Our vision is to bring innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easy and delightful to use. Understanding how financial assets move between entities is a pillar to executing our vision as we aim to be the most trusted company in our domain. Our product empowers our compliance and investigations teams to make sure our users are protected from bad actors. We also help product teams make data-driven decisions by analyzing the financial asset movements to/from Coinbase and execute more efficiently. Our team provides APIs and user interfaces to interact with the blockchain data. We tackle unique and brand new set of challenges laying the groundwork to shape the blockchain analytics space. As cryptocurrencies gain more adoption, incredible potentials of this market is being unlocked. We dig deep into different blockchain technologies to understand their intricacies and improve our product continuously. You will be responsible for managing huge data pipelines which extracts information from blockchain nodes and other data sources, implementing algorithms to understand the relationships between addresses. By doing so, you will gain hands-on experience with many types of blockchain technologies in depth. This is an incredible learning opportunity in a brand new space. In our team, we value positive energy, clear communication and we are committed to building an inclusive environment for people from every background. Responsibilities Design and build reliable services to extract information from blockchain nodes and many external sources. Understand blockchain technologies such as BTC, LTC, ETH and many others to make sense of the publicly available transaction information by implementing novel methods. Work with Investigations, Compliance and various product teams, understand their needs and do quick and effective iterations on the product. Build tools for our analysts to help them incorporate external information more effectively. Requirements You have at least 6 years of experience in software engineering. You've designed, built, scaled and maintained critical production services. You write high quality, well tested code to meet the needs of your customers. You are passionate about building an open financial system that brings the world together and recognize that the first step in doing that is bridging the Finance 1.0 world with the Finance 2.0 (our) world Nice to Haves You have experience working with Ruby on Rails, Docker, MongoDB, AWS. You have deep theoretical and/or hands-on experience with blockchain. You have security engineering experience. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.