Coinbase

Coinbase is the world’s most popular way to buy and sell bitcoin and ethereum.

Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin and ethereum. We're based in San Francisco, California.

Bitcoin is the world's most widely used alternative currency with a total market cap of approximately $10 billion. The bitcoin network is made up of thousands of computers run by individuals all over the world.

 

Our mission is to create an open financial system for the world

An open financial system is one that is not controlled by any one country or company (just like the internet did for distributing information). We think this is the highest leverage way to bring about more economic freedom, innovation, efficiency, and equality of opportunity in the world. We have a ten year plan to get there.

  • Imagine if every payment in the world was as fast, cheap, and global as sending an email.
  • Imagine if anyone who had an idea for a product could have customers all over the world from day one.
  • Imagine if anyone with a smartphone had access to the the same financial services we enjoy in the developed world.

An open financial system can be a great equalizer and lift billions out of poverty while accelerating the pace of innovation around the world. This is the best way we know to change the world.

Coinbase Portland, OR
Jun 30, 2019
Location: Portland, OR About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Coinbase is committed to deterring illicit activities, protecting against exploitation by criminals, and complying fully with our legal and regulatory requirements.  Being the most trusted brand in the industry is our key priority .  We are looking for someone who shares our values , is a team player but can work independently, and who thrives in a dynamic environment. Investigation Analysts handle sensitive and high-risk cases and must maintain the highest ethical standards.  Our Bank Secrecy Act (BSA) Officer manages the Investigations Team.    What you'll be doing: Conduct compliance reviews and analysis in support of Coinbase's BSA/AML and other regulatory compliance policies and programs including investigating alerts, reviewing merchant activity, and conducting enhanced due diligence Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigations Respond to ad hoc AML requests, escalate issues, incorporate feedback from QC analyst, assist with SAR preparation and filing, identify opportunities to improve processes and tools for greater efficiency Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures What we look for in you: B.A./B.S. degree or equivalent CAMS certified (not required, but a major plus) Minimum 1 year relevant experience (conducting AML investigations, customer due diligence, SARs preparation and filing) Working knowledge of applicable laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance) Strong interpersonal, analytical, and communications (verbal and written) skills What to send: Resume and LinkedIn profile A brief description of your interest in and fitness for the role (cover letter a plus but not required)   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 30, 2019
Location: San Francisco, CA About us:  Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. The Identity Team plays a critical role in executing on that vision-our mission is to swiftly and accurately answer the questions "who is this customer?" (i.e. authentication) and  "is this customer who they say they are?" (i.e. verification). We take on hard engineering problems like secure user authentication, ID document verification using Machine Learning and  biometric identity verification, with a focus on building high reliability services for product teams. This is where you come in-you'll work closely with compliance, fraud, security, customer success, infrastructure and product teams to build Identity backend systems that will help us scale Coinbase.com to serve our next 100 million customers. If you're excited by designing scalable and secure services and delivering a great user experience around Identity authentication and verification, we should talk. A little about our team: we're a full-stack team with experts in backend, frontend, product and design and we take efficient execution to heart. We are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day, work primarily on microservices and have great monitoring, alerting and debugging tools for production. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background. What you'll be doing: Design, build and maintain backend services to solve problems like ID document verification, biometric identity verification,  secure user authentication and watchlist reviews for both web and mobile teams. Write secure and  high reliability services that talk to our Machine Learning systems, application services, data stores,  and can withstand large fluctuations in traffic. Decompose our monolithic Rails app into microservices Articulate a long term vision for maintaining and scaling our backend systems. Work with engineers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. What we look for in you: You have at least 5 years of experience in software engineering. You've designed, built, scaled and maintained production services, and know how to compose a service oriented architecture. You write high quality, well tested code to meet the needs of your customers. You're passionate about building an open financial system that brings the world together. Nice to haves: You have experience decomposing a large monolith into microservices. You've worked with Golang, Ruby, Docker, Sinatra, Rails, Postgres, MongoDB or Redshift. You've built financial, high reliability or security systems.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer.  Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.  Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 30, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. The Data Software Engineer in Infrastructure will own the Amazon Web Services (AWS) Cost Strategy and Optimization for Coinbase Infrastructure in the near term and over the long term expand their scope to own beyond AWS to other services such as our larger Infrastructure contracts (MongoDB, Datadog). Their initial goal will be to reduce our AWS bill through transparency (tagging/reporting), communication with customers, and helping to set goals and prioritize optimization efforts both short and long-term. You will become the authority in how we are utilizing our key Infrastructure services. What you'll be doing: You will own and reduce our month-over-month cost by double-digit percentages in your first 6 months. You will help to achieve greater than 90% tagging coverage for our primary services on AWS across all primary accounts. You will implement cost and utilization monitoring and reporting to be used by every Engineering team. Automate reporting to every P&L owner for their costs for both monthly P&L updates and regular weekly updates/changes. Aggressively identify and bubble-up to teams and business partners cost optimization recommendations. Learn how our services use different AWS services across various accounts and features. Produce and maintain clear and detailed per-team and global listing of all services used and for what products. What we look for in you: You have experience with AWS services/features and are passionate about learning about newer ones and how we utilize them. You have a deep understanding of data structures and algorithms. You love efficiency and optimization. Experience with large data set tools, development, and reporting. Experience with larger organizational planning and project management. You are experienced with communicating to Engineers, Managers, and Leadership. Attention to detail with a focus on quality in an independent environment.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase New York, NY
Jun 30, 2019
Location: New York, NY About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. The Coinbase Pro team plays a critical role in executing on that vision. We're building the most secure and trusted digital asset exchange for institutions and professional traders. We take on hard engineering problems around speed, usability, scalability, security and financial safety to help our customers invest in the rapidly growing digital asset space, and to protect their investments. This is where you come in. You'll help build our flagship trading interface, portfolio management features, and entirely new products that the ecosystem hasn't seen before. You'll also work with our security and risk engineering teams to build trust and safety features to protect user accounts, without compromising on the user experience. If you're excited by the problem space of designing and delivering engaging user experiences, building performant user interfaces, and building trustworthy financial systems, we should talk! What you'll be doing: Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter. Build, test and ship customer facing features/products using modern tools like React, ES6, Flow, Styled Components, Jest and Webpack. Write high quality, well tested code to meet the needs of your customers. What we look for in you:  You have at least 4 years of experience in software engineering. You are comfortable working with JavaScript/Typescript. You've developed and shipped user-facing features using component-based UI frameworks. You're passionate about building an open financial system that brings the world together. Nice to haves: You are an active Coinbase Pro customer. You've worked with production scale React apps. You're staying on top of modern JavaScript and frontend best practices. You've worked on front-end teams in the finance or security space.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 30, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. The Identity Team plays a critical role in executing on that vision-our mission is to swiftly and accurately answer the questions "who is this customer?" (i.e. authentication) and  "is this customer who they say they are?" (i.e. verification). We pursue hard engineering problems like secure user authentication, ID document verification and biometric identity verification, with a focus on building a secure and frictionless user experience.   This is where you come in-you'll work closely with design, product, compliance, fraud, security, customer success, and mobile teams to build the Identity frontend  that will help onboard our next 100 million customers to Coinbase.com. If you're excited by the problem spaces of designing and delivering engaging user experiences, and building trustworthy financial systems, we should talk! A little about our team: we're a full-stack team with experts in frontend, backend and product and we take efficient execution to heart.  We are a small team and you will have a lot of ownership over the product and a substantial impact on our success! We are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day and have great monitoring, alerting and debugging tools for production. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background. What you'll be doing: Articulate a long term vision for maintaining and scaling our Identity frontend (e.g. authentication, two-factor setup, identity verification). Create trustworthy user experiences by building interfaces that are simple, easy to comprehend, performant and reliable. Build, test and ship new user-facing Identity experiences  in modern tools like React, ES6, Flow, Styled Components, Jest and Webpack. Turn our vision into a tangible roadmap every quarter by working with engineers, product managers and senior leadership. Add positive energy in every meeting, and make your coworkers feel included in every interaction. What we look for in you:  You have 5+ years of experience in software engineering. You have at least 3 years of experience in developing web apps with JavaScript and modern, component-based JS frameworks like React. You're familiar with product and design lifecycles, and collaborating closely with designers and product managers. You write high quality, well-tested code to meet the needs of your customers. You're comfortable with identifying and fixing performance bottlenecks. You're passionate about building an open financial system that brings the world together. Nice to haves: You've worked with production scale React apps You've worked on frontend teams in the identity, security, or finance space You've worked on mobile apps (iOS/Android) or worked closely with mobile engineers   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 30, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. In the Jira Administrator role you will serve as a main point of contact and domain expert leading Coinbase's Atlassian deployment. You will enable independence and build support processes to our global diverse set of users across Engineering (Agile and Non-Agile methodology), Creative, Marketing, IT and Financial business teams. In this role, you will meet with business partners to interpret requests and align solutions with standards and governance with a keen focus on Security. What you'll be doing: Configure and lead Atlassian Jira/Confluence at Coinbase and be the go-to person for any system issues, improvements and best practice questions. Creation of Jira filters, reporting, and custom dashboards. Customize Jira workflows for multiple projects, craft custom fields, new issue types, and field configurations. Maintain Version Control connectivity, configuration and administration to Jira. Plan, evaluate, deploy, and maintain related tools to grow with a fast-growing user-base. Define, document, and train on standard usage of Jira/Confluence. What we look for in you: Perform overall maintenance of Atlassian tools (JIRA and Confluence) setting a defined schedule and executing independently Perform administrative tasks for the Atlassian products including upgrades, patching, backup, and implementing/testing recovery Lead and administer add-ons/plug-ins and integrations defining safe and repeatable processes to integrate Investigate, troubleshoot and fix issues related to Atlassian applications Document standards, guidelines and standard operating procedures for both administrators and users of the system Provide user management for global and project level access, training and support for Jira for existing users and extended teams, as requested Demonstrable experience in performing upgrades with communication to end users impacted (e.g. release notes) Excellent understanding of Jira workflows, permissions schemes, notification schemes, screen schemes, etc.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 30, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. The Identity Team plays a critical role in executing on that vision-our mission is to swiftly and accurately answer the questions "who is this customer?" (i.e. authentication) and  "is this customer who they say they are?" (i.e. verification). We pursue hard engineering problems like secure user authentication, ID document verification and biometric identity verification, with a focus on building a secure and frictionless user experience.   This is where you come in-you'll work closely with design, product, compliance, fraud, security, customer success, and mobile teams to build the Identity frontend  that will help onboard our next 100 million customers to Coinbase.com. If you're excited by the problem spaces of designing and delivering engaging user experiences, and building trustworthy financial systems, we should talk! A little about our team: we're a full-stack team with experts in frontend, backend and product and we take efficient execution to heart.  We are a small team and you will have a lot of ownership over the product and a substantial impact on our success! We are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day and have great monitoring, alerting and debugging tools for production. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background.   What you'll be doing: Articulate a long term vision for maintaining and scaling our Identity mobile flows (e.g. authentication, two-factor setup, identity verification). Create trustworthy user experiences by building interfaces that are simple, easy to comprehend, performant and reliable. Build, test and ship new user-facing Identity experiences  in modern tools like React Native, Typescript, React Navigation, Redux, Redux Sagas, and Hooks. Debugging & bug-fixing experience using Crashlytics on mobile, bugsnag on web, and other debugging tools. Bridging native modules for React Native. Turn our vision into a tangible roadmap every quarter by working with engineers, product managers and senior leadership. Add positive energy in every meeting, and make your coworkers feel included in every interaction. What we look for in you: You have at least 5+ years of experience in software engineering. You have at least 3 years of experience in developing apps with React. You have at least 1 year of experience in developing React Native mobile apps. You're familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers. You write high quality, well tested code to meet the needs of your customers. You're comfortable with identifying and fixing performance bottlenecks. You're passionate about building an open financial system that brings the world together. Nice to haves: You've built, tested, and shipped native mobile apps using Swift, Objective-C, Kotlin, or Java. You've worked on product scale mobile apps. You've helped move existing native apps to React Native. You've worked on mobile teams to build developer SDKs. You've worked on mobile teams in the identity, security, or finance space.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 30, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. What you'll be doing: Review and upgrade / replace the systems, processes, and metrics Coinbase uses to attract, develop, and retain top talent. Lead the Operations and Analytics teams, including selection, implementation, and oversight of all People systems (HRIS, LMS, etc.), ensuring high quality data and consistent reporting. Understand business needs and create processes, policies, and workflows that are compliant, efficient, scale, and reflect the Coinbase values. Plan, execute, and manage key People programs including goal setting, business reviews, annual planning, etc. Build connectivity across People functions, including Learning & Development, Total Rewards, Diversity & Inclusion, Talent, and others. Partner cross-functionally with Finance, IT, Legal, Business, and executives to establish working norms and target SLAs / KPIs for the People team. Analyze data to track and report on performance of our People team against our internal and external goals. What we look for in you:  8+ years experience, including 3+ years experience in management or strategy consulting. Equal parts strategic thinker and operationally excellent - creates the vision and operationalizes it. Track record of exceptional project management: strong cross-functional leader with ability to partner across many levels and teams in the organization and consistently meet aggressive project timelines. Inspiring people manager, experienced leading diverse, global teams. Nice to haves: Graduate degree in business, management, or operations. Experience working with or leading People / HR teams. Experience designing, implementing and scaling systems and processes in a fast paced, ambiguous environment (ideally related to People / HR / Recruiting). Commitment to continuous learning and improvement, always developing solutions to make things more efficient, automated, and better for employees and the company. Experience working and partnering with C-level executives.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 30, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Our world class recruiting team builds the foundation of our success by finding extraordinary people that share our vision. In this role you'll find yourself partnering directly with executives and organizational leaders to own key technical hires that move the needle for the business. You'll work closely with the existing team to help improve processes and identify new sourcing strategies. If you thrive on ownership and working creatively and collaboratively with teammates to make great hires, this is the role for you!  What you'll be doing: Partner directly with Coinbase's leadership team to build and scale their teams Source and hire executives across various functions of the organization to continue to build our fast paced, high-growth environment Manage and partner with external search firms Develop and refine an executive hiring "playbook" that exemplifies Coinbase values of efficiency execution and clear communication Evangelize digital currency and educate candidates about Coinbase's strategy and mission What we look for in you:  Curiosity - you're innovative, extremely creative and constantly looking for ways to improve how we do things An obsession for the candidate experience - you are self aware, well-spoken on the phone and eloquent in emails Ownership - you'll have excellent organizational skills, integrity and always follow through on tasks You can manage frequently changing priorities without getting flustered Positive energy - You approach each day and each challenge with optimism Efficient - you move quickly, pay close attention to detail, and identify opportunities to streamline A team player - you're willing to help out wherever needed Minimum of 5+ years of experience in recruiting with a minimum of 3 years focusing on sourcing, recruiting and closing Director level and above candidates Metrics oriented. You understand and value backing up recruiting goals and projections with existing data (while never compromising the quality of the candidate experience)   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase 17112 SE Powell Blvd #9, Portland, OR 97236, USA
Jun 30, 2019
Location: San Francisco, CA and Portland, OR About us:  Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Our world class recruiting team builds the foundation of our success by finding extraordinary people that share our vision. In this role you'll find yourself partnering directly with executives and organizational leaders to own key technical hires that move the needle for the business. You'll work closely with the existing team to help improve processes and identify new sourcing strategies. If you thrive on ownership and working creatively and collaboratively with teammates to make great hires, this is the role for you!   What you'll be doing: Own full recruitment process including interview, feedback and offer process. Build a diverse pipeline of technical candidates using creative sourcing channels. Collaborate with teams to deeply understand their hiring needs and actively translate that into a positive candidate and interviewer experience. Maintain data integrity and report recruiting metrics as needed. Build processes that will help the recruitment team scale its efforts for years to come. Represent the company with integrity and professionalism.   What we look for in you: 5+ years of full-cycle recruiting experience, ideally in an agency setting or high-growth tech environment. Experience working with engineering teams and hiring for technical roles, including but not limited to Full Stack, Backend, Frontend, Mobile, and more. Proven track record of hitting hiring goals and forming positive relationships with hiring managers. Experience coaching hiring managers and helping them develop strategic recruiting plans. Passion and understanding of technology as well as digital currency. Excellent verbal and communication skills. BS/BA degree.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer.  Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.  Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase Portland, OR
Jun 30, 2019
Location: Portland, OR About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Coinbase is looking for a Technical Sourcer to help build our engineering team.  The ideal candidate will blend recruiting tool acumen, candidate pipeline development strategy and relationship management at a very high level.  This contributor will be an eager, willing collaborator & interested in innovating our recruiting culture. What you'll be doing: Supporting the recruiting team by building a pipeline of top technical candidates through researching and sourcing for candidates. Identifying & engaging candidates before partnering with applicants as they navigate Coinbase's hiring process. Qualifying candidates for technical and cultural fit. Staying abreast of news in the tech startup space. Represent the company with integrity and professionalism.   What we look for in you: 3+ years of sourcing experience for a consumer facing web startup preferred. Track record for successfully identifying exceptional engineering candidates. Experience in sourcing for technical candidates through multiple channels (web, social/professional networks, etc.)   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 30, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Coinbase is looking for a Technical Sourcer to help build our engineering team.  The ideal candidate will blend recruiting tool acumen, candidate pipeline development strategy and relationship management at a very high level.  This contributor will be an eager, willing collaborator & interested in innovating our recruiting culture. What you'll be doing: Supporting the recruiting team by building a pipeline of top technical candidates through researching and sourcing for candidates. Identifying & engaging candidates before partnering with applicants as they navigate Coinbase's hiring process. Qualifying candidates for technical and cultural fit. Staying abreast of news in the tech startup space. Represent the company with integrity and professionalism.   What we look for in you: 3+ years of sourcing experience for a consumer facing web startup preferred. Track record for successfully identifying exceptional engineering candidates. Experience in sourcing for technical candidates through multiple channels (web, social/professional networks, etc.)   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 29, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. What you'll be doing: Lead worldwide GAAP tax provision (federal and foreign) and ASC 740 accounting cycle, including footnotes, disclosures, permanent/temporary differences, discrete items, rate reconciliation, inventory of deferred assets/liabilities, taxes payable and deferred roll forwards/reconciliations, valuation allowances, tax rates, return-to-provision adjustments, and tax journal entries. Support review of tax compliance with respect to U.S. operations, tax credits, tax rates, return-to-provision analysis, tax compliance memos, monitoring worldwide tax compliance, SOX processes, and ensuring that all tax accounts in the financial statements are accurate. Determine  tax reserves (FIN 48 & FAS 5) and related disclosures with respect to U.S. operations, including monitoring the tax environment to ensure that the tax reserves are reasonable and lead any voluntary disclosures that may be required. Provide forecasts and guidance with respect to U.S. and non-U.S. future effective tax rates and cash taxes. Ensure that all tax accounts/information is properly reflected in the financial statements, including income taxes payable, deferred assets/liabilities, provision for income taxes (current and deferred provision), tax adjustments in the statement of cash flows and stockholders' equity as well as coordination with the Company's auditors. What we look for in you:  15+ years of experience Expert knowledge of US GAAP accounting for taxes and internal controls Expert knowledge of US tax laws and regulations and the ability to apply them to new situations Strong knowledge of state and local corporate income and sales / use tax Strong knowledge of a tax provision and return tools and the ability to design and operate a system for compliance Strong desktop application learning ability   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase 17112 SE Powell Blvd #9, Portland, OR 97236, USA
Jun 29, 2019
Location: San Francisco, CA and Portland, OR About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Our world class recruiting team builds the foundation of our success by finding extraordinary people that share our vision. In this role you'll find yourself partnering directly with executives and organizational leaders to own key non-technical hires that move the needle for the business. You'll work closely with the existing team to help improve processes and identify new sourcing strategies. If you thrive on ownership and working creatively and collaboratively with teammates to make great hires, this is the role for you!   What you'll be doing: Own full recruitment process including interview, feedback and offer process Build a diverse pipeline of candidates using creative sourcing channels Collaborate with teams to deeply understand their hiring needs and actively translate that into a positive candidate and interviewer experience Maintain data integrity and report recruiting metrics as needed Build processes that will help the recruitment team scale its efforts for years to come Represent the company with integrity and professionalism  What we look for in you: 3+ years of full-cycle recruiting experience, ideally in an agency or high-growth environment Successful track record identifying and qualifying exceptional talent Proven ability to manage internal and external stakeholders Good understanding of equity Passion and understanding of technology as well as digital currency Excellent verbal and communication skills BS/BA degree   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer.  Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.  Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase Tokyo, Japan
Jun 29, 2019
Coinbase is one of the Bay Area's fastest growing, most exciting startups. Having completed Series E funding in November 2018, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York, Tokyo and London, we are looking to grow aggressively in 2019. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I'd encourage you to apply today. We're looking for a strategic, hands-on product marketing manager to build and lead Coinbase's go-to-market plan for Japan. Depending on the day, Japan is the second or third largest crypto market by volume. As the PMM for Japan, you'll be on the forefront of leading the go-to-market strategy for our launch in Japan. Coinbase's mission is to be the most trusted, most secure and most user friendly crypto company. You will be in charge of crafting our product and marketing voices to fit with the Japanese market and to differentiate Coinbase amongst competitors. You'll work closely with our Japan team, product, design, support and communications to execute on our launch in Japan. Responsibilities: You will own the go-to-market strategy for Coinbase's Japan launch You will be the voice of the customer and an expert on the Japanese user to inform product messaging, brand differentiation, marketing content, and external communications You will execute multiple aspects of product marketing; from branding and positioning to targeted outreach and strategy, education and engagement campaigns, events and communication You will work cross-functionally with product, design, brand, communications, support, etc. to fuel ongoing product adoption and go-to-market launches You will measure and report performance of product marketing initiatives, gain insight and assess against goals Requirements: You have 5+ years of Product Marketing Management experience You are a Japanese native or have spent 5+ years living in Japan and can speak Japanese fluently You are scrappy and enjoy transforming ambiguity into clear, actionable next steps You clearly articulate the essence of products and the value they create; you can develop strategic positioning, a strong messaging hierarchy, and effective content strategy plan; you can also play copywriter You're execution focused with a bias toward action, a great collaborator and master disambiguator/simplifier; you never stop pushing towards clarity and delivery Nice to have: You have led the product market strategy for an international market before You have crypto experience and a knowledge of the Japanese crypto market You have worked at a consumer-facing fintech company Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase New York, NY
Jun 29, 2019
Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more delightful to use. Coinbase's Content Marketing Manager, Institutional will partner closely with Coinbase Custody and institutional exchange teams to devise, build, write, and deliver high impact, content-led marketing activities that amplify and reinforce the intelligence and relevance of our institutional brand, and bolster growth across a variety of institutional client segments. This person will act as an entrepreneur, building and executing a best-in-class strategy around generating reports, insights, and industry round-ups that can be used to drive awareness and the value props of our institutional offerings across many channels.  The ideal candidate brings deep knowledge of financial services, instruments and asset classes, and a (minimum) working knowledge of crypto. Additionally, this person shows a combination of strategic thinking, a hands' on approach as a "builder," a thirst for knowledge about the institutional client, attention to detail, and seamless project management and execution capabilities. As it relates to the craft, this candidate demonstrates analytical rigor; a high bar for integrity, trust and quality; and a driving curiosity to stay on the cutting edge of this fast-moving world. Responsibilities: Build the programs alongside the rest of the marketing team to proactively drive our narrative and raise our institutional profile via social campaigns, events, videos, and earned media moments.  Draft institutional-grade content, market reports, and newsletters. Create and produce all externally-facing outputs from institutional events that aligns to institutional business and Parent Company brand priorities. Serve as the keeper of the Coinbase institutional brand narrative and provide fresh, up-to-date materials for all teams to tailor to their needs.  Support overall vision for institutional marketing, introducing ideas and robust approaches for better understanding our clients' needs and how we most effectively communicate with them. Measure impact and uncover insights across client activities to help drive decisions for future planning. Collaborate closely with the rest of the Content team to schedule, amplify, and cross-promote institutional content programs. Requirements:  Expertise in financial content marketing . You have proven experience creating content about products, financial instruments, and asset classes across financial services relevant to institutional investors, family offices, funds, and VCs.  Good judgement. Coinbase is operating in a highly-regulated and rapidly-evolving global space. Everything we publish has the potential to meaningfully affect people's lives (and wealth). You recognize and respect that responsibility. Initiative and collaboration . We're at a hyper-growth stage, and the ability to start from scratch, drive yourself, know when to ask for input, and communicate clearly along the way are critical to everyone's success. Self-starter with flexible mindset . In shades of gray, you are comfortable devising an informed point of view. You don't need firm guidelines in place in order to get started. In fact, you are happy to put something down that everyone can work from. Curiosity and an open mind. We're a culture of learners and we welcome a humble approach. Allergy to jargon and relentless drive for accuracy . We care about what we say and how we say it. Every word matters. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 29, 2019
Location: San Francisco, CA  Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Support Analyst, Client Services, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission . At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work.  What you'll be doing: Responsible for providing support for Coinbase's  Institutional products (including Prime and Custody) and serving as a domain expert across multiple channels. Participate in an on-call rotation and serve as an escalation point for high priority requests or complex investigations. Provide white glove support to our highest priority global clients through phone, email and video calls in an articulate and empathetic manner. Operationalize and standardize new and existing policies, processes and procedures related to the Client Services' scope. Maintain a thorough understanding of metrics and the business to make informed, data-driven decisions. Proactively drive impactful changes across workflows and tools by working with the sales, engineering, and product teams. Continuously add value through effective project management, ruthless prioritization and efficient execution. Set a high bar for support analysts within the organization by setting an example through performance and work ethic. Facilitate pre and post onboarded client demo calls highlighting key product features and answering technical cryptocurrency related questions.  Act as a liaison between the client and other internal teams including Advocacy, Engineering and Product when surfacing bugs, incidents and product feedback. What we look for in you: Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Understanding of cryptocurrency, global financial markets, and/or trading platforms. Must work within defined shift hours and participate in an on-call rotation, as required by the business. Minimum of 4 years of relevant experience in financial services, technology and/or customer support. Experience with  high priority clients, compliance, product support, payments, fraud, or other relevant operational domains. Experience with different channels of support, including voice, e-mail and/or chat. Fantastic communication skills in order to operate across multiple departments, stakeholders, and Institutional clients. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Travel requirements up to 20% to Coinbase offices and client locations (depending on business need). Must be able to read, write and speak in English. Nice to haves: Advanced degree in business, finance or CX. Experience in API Support. Proficiency in one or more of the following languages: French,  German, Japanese, Mandarin or another language.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 29, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. At Coinbase, data scientists are focused on this critical step of converting data into learnings. As a data scientist, you will be the key person for interpreting data, sharing findings, building models, and creating tools that make it easy for everyone at Coinbase to understand what the data means and what we should do about it. You'll spend part of your time working directly with product teams - engineers, designers, and product managers - to ensure we're focused on the biggest opportunities and interpreting our data correctly. And you'll spend the other part of your time with the data team building analytics models and systems that help scale our insights more broadly, both throughout the company and directly in the product. What you'll be doing: Measure business performance, develop core metrics and create dashboards to track and understand them Work with product and engineering teams to design experiments for new product ideas, and analyze the results to provide actionable recommendations Perform deep analyses and build models to understand customer behavior, and extract key insights that impact product decisions Synthesize data learnings into compelling stories and communicate them throughout Coinbase Act as a strategic partner to product and engineering leaders to help prioritize opportunities and inform product strategy Prototype new analytics & machine learning models that improve both our insights and the product directly Work with the broader Data team to find ways to scale our insights through better systems and automation What we look for in you:  Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution Understanding of statistical concepts and experience in applying them Experience in data analyses using SQL Experience in at least one programming language (e.g. R, Python, Java, Ruby, Scala/Spark, or Perl) BA/BS degree or equivalent practical experience 3+ years relevant experience or MS/PhD degree + 1 year in related fields Nice to haves: Previous experience working with financial services data is a plus Experience with Looker, Tableau or other business intelligence platform Domain experience in product, marketing or growth analytics Experience manipulating large amounts of structured and unstructured data   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase San Francisco, CA
Jun 29, 2019
Location: San Francisco, CA About us: Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. The Identity Team plays a critical role in executing on that vision-our mission is to swiftly and accurately answer the questions "who is this customer?" (i.e. authentication) and  "is this customer who they say they are?" (i.e. verification). We pursue hard engineering problems like secure user authentication, ID document verification and biometric identity verification, with a focus on building a secure and frictionless user experience.   This is where you come in-you'll work closely with design, product, compliance, fraud, security, customer success, and mobile teams to build the Identity frontend  that will help onboard our next 100 million customers to Coinbase.com. If you're excited by the problem spaces of designing and delivering engaging user experiences, and building trustworthy financial systems, we should talk! A little about our team: we're a full-stack team with experts in frontend, backend and product and we take efficient execution to heart.  We are a small team and you will have a lot of ownership over the product and a substantial impact on our success! We are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day and have great monitoring, alerting and debugging tools for production. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background. What you'll be doing: Help define a long term vision for maintaining and scaling our Identity frontend (e.g. authentication, two-factor setup, identity verification) Create trustworthy user experiences by building interfaces that are simple, easy to comprehend, performant and reliable Build, test and ship new user-facing Identity experiences  in modern tools like React, ES6, Flow, Styled Components, Jest and Webpack Help turn our vision into a tangible roadmap every quarter by working with engineers, product managers and senior leadership Add positive energy in every meeting, and make your coworkers feel included in every interaction What we look for in you:  You have 3+ years of experience in software engineering You have 2+ years of experience in developing web apps with JavaScript and modern, component-based JS frameworks like React You're familiar with product and design lifecycles, and collaborating closely with designers and product managers You write high quality, well tested code to meet the needs of your customers You're comfortable with identifying and fixing performance bottlenecks You're passionate about building an open financial system that brings the world together   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.
Coinbase Dublin, Ireland
Jun 28, 2019
Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Customer Support Analyst, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. If you're looking to work for a mission driven, employee first organization, please apply today. Responsibilities Responsible for providing support for the Coinbase Consumer Operations program and supporting Coinbase customers by investigating, troubleshooting and resolving cases across multiple channels. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Work with customer advocacy to operationalize and standardize new and existing policies, processes and procedures. Proactively drive impactful changes across workflows, policies and tools by working with internal support teams, Trust, Identity and Fraud. Maintain a thorough understanding of metrics and dashboards to make informed, data-driven decisions. Set a high bar for support analysts within the organization by setting an example through performance and work ethic. Continuously add value through effective project management, ruthless prioritization and efficient execution. Maintain an investigative mindset to help address critical customer issues while building operational processes to develop and maintain our program at scale. Experience with industry standards and developments in the areas of Trust & Fraud is a plus. Requirements Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Must work in a defined shift, as required by the business. Minimum of 3 years of relevant experience in financial services, technology and/or customer support. Experience with compliance, payments, fraud, account access, trust and safety or other relevant operational domains. Experience with different channels of support, including voice, e-mail, social and/or chat. Fantastic communication skills in order to operate globally across multiple departments and stakeholders. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Travel requirements up to 10% to Coinbase offices and vendor locations (depending on business need) Must be able to read, write and speak in English. Preferred Qualifications Experience in project management, analytics and/or vendor management. Advanced degree in business, finance or CX. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. Experience working with and partnering with external outsource business partners. Proficiency in one or more of the following languages: Spanish, Dutch, French, German, Italian, Spanish or another language.   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employee Privacy Notice Coinbase Ireland Limited (" Coinbase ") is aware of its obligations under local data protection law and the General Data Protection Regulation (" GDPR ") and is committed to protecting your privacy and processing your data securely and transparently. This privacy notice sets out, in line with the GDPR, the types of data that we have about you as an employee, worked or contractor of Coinbase. It also sets out how we use that information, how long we keep it, and other relevant information about your data. This notice applies to current and former employees, temporary workers, and contractors. Data controller details Coinbase is a data controller of your personal data, meaning that it determines how your personal data is processed and for what purpose. Our contact details are as follows: Coinbase Ireland Limited 70 Sir John Rogerson's Quay, Grand Canal Dock, Dublin 2 Ireland Email -  myprivacy@coinbase.com Data protection principles In relation to your personal data, we will: process it fairly, lawfully, and in a clear, transparent way; collect your data only for reasons that we find proper for the course of your employment in ways that have been explained to you; only use it in the way that we have explained to you; ensure it is correct and up to date; keep your data for only as long as we need it; process it only in ways that are consistent with this privacy notice and with an appropriate lawful basis for processing; and protect your data from loss and destruction Further details on how we satisfy each of these principles are contained in this notice. What personal data do we collect, use, or process? The types of personal data we may collect, use, or process about you will depend upon the nature of your position and role within Coinbase.  This data includes the following: full name (including title); age and/or date of birth; personal and work contact details including telephone numbers (landline, fax number and/or mobile) and email addresses; current residential address (including postal address) gender; ethnicity, race, or any other diversity information that you voluntarily provide to us; marital status and dependents; next of kin and emergency contact information; medical information; nationality;   identification documentation details (e.g. passport or national ID card number) and copies of such documents; PPS Number or other equivalent state or tax ID number; bank account details, payroll records, and tax status information; records of cryptocurrency holdings; salary, annual leave, pension, and benefits information; location of employment or workplace; recruitment information (including copies of right to work documentation, references, and other information included in a CV or cover letter or as part of the application process); employment records (including start date, job titles, work history, working hours, training records, and professional memberships); compensation history; performance information; public social media information; disciplinary and grievance information; CCTV footage and other information obtained through electronic means such as swipe card records; information about your use of information and communications systems; photographs; results and outcomes from historic and ongoing background checks (including criminal record checks and credit history records and reports); and shareholding/proprietorship in relevant companies/businesses. How we collect your data We collect data about you in a variety of ways. In most cases, we begin collecting data from you directly during the recruitment phase when you apply for a job or where we recruit you directly. This includes the information you would normally include in a CV or a recruitment cover letter, or notes made by our recruiting team during a recruitment interview. We collect more information when you complete forms at the start of your employment, for example, your bank and next of kin details. We may collect other details directly from you in the form of official documentation such as your driving licence, passport, or other evidence of your right to work. In some cases, we will collect data about you from third parties, such as employment agencies, former employers when gathering references, or credit reference agencies. Personal data is kept in personnel files or within Coinbase's People Ops Dropbox and IT systems. The access to these systems is limited to those job roles where it is essential to access your records.   Why we process your data and how we use it The law on data protection allows us to process your data for certain reasons only: in order to perform the employment contract that we are party to; to carry out legally required duties; to allow us to carry out our legitimate business interests, which are to effectively manage our employees, manage our business on a day-to-day basis and to assess the performance of our business; to protect your interests; or in certain very limited circumstances, with your consent. All the processing carried out by us falls into one of the permitted reasons. Generally, we will rely on the first three reasons set out above to process your data. For example, we need to collect your personal data to: carry out the employment contract that we have entered with you; or ensure you are paid. We also need to collect your data to ensure we are complying with legal requirements such as: ensuring tax, PRSI and USC is paid; carrying out checks in relation to your right to work in Ireland or the EU; or making reasonable adjustments for disabled employees. We also collect data so that we can carry out activities which are in the legitimate interests of Coinbase. We have set these out below: making decisions about who to offer initial employment to, and subsequent internal appointments, promotions etc.; making decisions about salary and other benefits; maintaining comprehensive up to date personnel records about you to ensure, amongst other things, effective correspondence can be achieved and appropriate contact points in the event of an emergency are maintained; effectively monitoring both your conduct and your performance and to undertake procedures regarding both of these if the need arises; offering a method of recourse for you against decisions made about you; assessing training needs; implementing an effective sickness leave management system including monitoring the amount of leave and subsequent actions to be taken, including the making of reasonable adjustments; gaining expert medical opinion when making decisions about your fitness for work; managing statutory leave and pay systems such as maternity leave and pay etc.; evaluating changes to the company to improve employee experiences, based on employee engagement surveys, facilitated discussions, or other voluntary inputs; business planning and restructuring exercises; dealing with legal claims made against us; preventing fraud; and ensuring our administrative and IT systems are secure and robust against unauthorised access. Special categories of data Special categories of data relate to: health; sexual orientation or sex life; racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership genetic and biometric data (voice recognition and fingerprints are both examples of biometric data). We must process special categories of data in accordance with more stringent guidelines. We will process special categories of data when one of the following reasons applies: Where we are carrying out an assessment of your working capacity and that assessment is carried out in appropriately confidential circumstances; the processing is necessary for the purposes of performing our rights or obligations under employment or social welfare law; we must process the data to carry out our legal obligations; or we must process data for reasons of substantial public interest. We will use your special category data: to comply with our own legal obligations; to investigate claims of discrimination or harassment (as is our legal obligation); in our sickness absence management procedures; to determine reasonable adjustments (as is our legal obligation). If none of the grounds above applies we may ask for your consent to allow us to process such data. If this occurs, you will be made fully aware of the reasons for the processing. As with all cases of seeking consent from you, you will have full control over your decision to give or withhold consent and there will be no consequences where consent is withheld. Consent, once given, may be withdrawn at any time. There will be no consequences where consent is withdrawn. Criminal conviction data We conduct background checks on all of our candidates once an offer of employment has been accepted. We will only collect criminal conviction data as part of a background check where local law permits us to do so. Where are permitted to do so by local law, we use criminal conviction data in the following ways: To meet candidate suitability criteria; and   For purposes of equal opportunities monitoring.   We process this data because of our legal obligation to ensure that you are fit and proper for the role you have applied for and our obligation to monitor the background circumstances of our staff. We will rely on a lawful basis permitted by local law before gathering and processing this sort of information. If you do not provide your data to us It is voluntary for you to provide us with your personal data. However, if you fail to provide certain data when requested, we may not be able to perform the employment contract, contract for services, or other relevant contract we have entered into with you (such as paying you or providing a benefit) or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of our workers). Sharing your data Your data will be shared with colleagues within Coinbase where it is necessary for them to undertake their duties. This includes, for example, your manager for their management of you, and the People Ops department for maintaining personnel records. We may share your personal data with the other Coinbase Group entities identified in this policy as may be necessary to administer our working relationship with you or operate our business. We may also disclose your personal data for the purposes described previously to: other organisations or individuals who assist us in providing services to us or administering our working relationship with you (for example, payroll, pension administration, benefits provision and administration and IT administration); your nominated representatives; professional service providers and advisors who perform functions on our behalf, such as lawyers; medical service providers including medical and rehabilitation practitioners for assessing insurance claims; actual or potential purchasers or investors in Coinbase; and government, regulatory authorities and other organisations (such as the police or other law enforcement agents) as required or authorised by law or other regulatory requirements in jurisdictions in which we operate. We may also disclose your personal data to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets in circumstances which may require the use or transfer of such personal data. This may also include, without limitation, in connection with any bankruptcy or insolvency event. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice. We share your data with third parties to obtain and process essential information required for your employment, including: references as part of the recruitment process; credit and criminal background checks; payroll processing; pension contributions; tax obligations; and providing security credentials for your internal user account. Overseas disclosures Some of your personal data may be disclosed, transferred, stored, processed or used overseas by us, or by third party service providers for the purposes described in above.  This may happen if: our offices or related entities are overseas as is the case with our sister company, Coinbase Inc.; we outsource certain activities overseas; transactions, information, services or products have an overseas connection; or our computer systems including IT servers are located overseas.   In particular, your personal data may be disclosed as outlined above to persons in Australia, Hong Kong, the European Economic Area, the United Kingdom, Singapore, Malaysia, the U.S.A and/or such other countries in which: (i) those parties or their, or our, computer systems may be located from time to time, or (ii) any member of the Coinbase Group becomes licensed or establishes a place of business, in each case where it may be used for the purposes described in this Privacy Notice.   Where we transfer data to jurisdictions outside of the EEA, we will do so in accordance with applicable privacy law. Some of the jurisdictions which we transfer personal data to may not be regarded as having an adequate level of protection of data. In these cases, we will ensure that additional steps are taken in order to legitimise the transfer. For example, we may enter into European Commission approved model contract clauses with entities outside in the US in order to legitimise the transfer of personal data to that jurisdiction. For more information on international transfers (and the mechanisms that we have in place to ensure that they are done in a way that protects your privacy rights) please contact:  myprivacy@coinbase.com . Other uses and disclosures We may collect, use and disclose your personal data for other purposes not listed in this Privacy Notice.  If we do so, we will make it known to you at the time we collect, use or disclose your personal data. Protecting your data We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction, and abuse. We have implemented processes to guard against such. These policies and procedures are covered in the Information Security Program Data Security Policy, and Access Control Policy. Where we share your data with third parties, we provide written instructions to them to ensure that your data is held securely and in line with GDPR requirements. Third parties must implement appropriate technical and organisational measures to ensure the security of your data. How long we keep your data In line with data protection principles, we only keep your data for as long as we need it, which will be at least for the duration of your employment with us plus an additional time period to account for local law relating to the statute of limitations. Local law also requires us to keep certain categories of data for longer than others. Retention periods can vary depending on why we need your data, as set out below. Coinbase may update this policy from time to time. Settled Workers in Ireland Personal details and job performance (as previously described), 6 years after employee end of contract. Education and interview notes, 6 months (industry standard is 12 months for unsuccessful candidates and 6 years after employee end of contract). Sick leave, 3 years after occurrence. If it relates to a health and safety issue, 10 years from the date of occurrence. Wage/salary records, 6 years after employee end of contract. Pension records, 12 years. CCTV records, 6 months. Criminal disclosure, 6 years. Migrant Workers In addition to the records stated above for settled workers in Ireland, Coinbase will retain the following records in relation to migrant workers for 6 years after the end of the employee's contract. Copy of passport is not to be retained; however, the passport number is retained within the employee file. Copy of Employment permit. These records shall be retained for whichever is the shorter period of either: one year from the date Coinbase ended sponsorship of the migrant; or if the migrant is no longer sponsored by Coinbase, the point at which a compliance officer has examined and approved the migrant. Automated decision making No decision which has a significant impact on you will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement). Your rights in relation to your data The law on data protection gives you certain rights in relation to the data we hold on you. These are: right to be informed.  This means that we must tell you how we use your data, and this is the purpose of this privacy notice. right of access . You have the right to access the data that we hold on you. To do so, you should make a subject access request. You can read more about this in our Subject Access Request policy which is available from People Ops. the  right for any   inaccuracies to be corrected . If any data that we hold about you is incomplete or inaccurate, you can ask us to update our records. the  right to have information deleted . If you would like us to stop processing your data, you have the right to ask us to delete it from our systems where you believe there is no reason for us to continue processing it. the  right to restrict  the processing of the data. For example, if you believe the data we hold is incorrect, we will stop processing the data (whilst still holding it) until we have ensured that the data is correct. the  right to   portability . You may transfer the data that we hold on you for your own purposes. the  right to object  to the inclusion of any information. You have the right to object to the way we use your data where we are using it for our legitimate interests. In the very limited circumstances where we rely on your consent to process your personal data (rather than one of the other grounds set out in this policy), you have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so. If you wish to exercise any of the rights explained above, please contact People Ops or the company's data protection lead (details below). Making a complaint The supervisory authority in Ireland for data protection matters is the Data Protection Commission (" DPC "). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the DPC. You may lodge a complaint by emailing  info@dataprotection.ie  or writing to the following address:  Data Protection Commission, Canal House, Station Road, Portarlington, R32 AP23 Co. Laois. You can visit the website of the Data Protection Commission at  www.dataprotection.ie  for more details. Data Protection Lead The Company's Data Protection Lead is Lydia Lavender. Contact details are: myprivacy@coinbase.com