Circle

Circle is a consumer finance company focused on transforming the world economy with secure, simple, and less costly technology for storing and using money.

Circle is a disruptive, venture-backed fintech business working to revolutionize consumer finance with simple, free technology for storing and using money. Our product enables people worldwide to transfer money, easily and securely, free of charge, and in the same way we share content and media, express ourselves, and message our friends and family on mobile devices. We believe money should work the way media and messaging work on the Internet: free, global, safe, mobile, and delightful. With US Dollars, British Pounds and Euros support, and connection to the Bitcoin blockchain, we are transforming this vision into reality. Circle is backed by $136 million from investors including Goldman Sachs, Baidu, CreditEase, IDG China, Breyer Capital, Accel and General Catalyst.

We use open internet standards and protocols, including the blockchain (allowing us to offer this service for free). We also foster innovative approaches to risk, including our AI risk engine, which runs on cutting edge algorithms that continuously keep your money safe.

Circle Hong Kong
Mar 23, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. Delivering high quality customer experiences is not only in your wheelhouse, it defines who you are. We're building a world-class global customer operations team and we are seeking our next team member to help us engage and delight throughout the entire journey. The right team member is fluent in Mandarin and English, has worked in a client support role, and is passionate about cryptocurrencies. Your role is to guide our customers through the sign-up and on-boarding process, support their usage of our product, recommend solutions for their challenges, and provide the highest level of support in the industry. The right team member will also use their proximity to customer issues to propose solutions that will continually improve the customer experience, working with product and engineering, as well as support our growth and scale by optimizing team processes and policies. What you'll work on Mastering all of Circle's products, infrastructure, processes and procedures with the ability to train others and step into any role as necessary Delivering outstanding customer support and experiences that represent the Circle voice and differentiate our company from the competition Engaging in email and social media conversations with customers, possibly expanding to other channels in the future Handling all types of inquiries including prospective customers, questions about on-boarding, support on product and feature usage and retaining clients Developing support center content and translating correspondences and/or support materials into other languages Analyzing trends in customer issues and suggesting improvements to processes, policies, and product Troubleshooting both business and technical inquiries to quickly discover solutions What you'll bring to Circle Fluency in both Mandarin and English is required for this role. You will be required to speak, write and translate customer inquiries and materials on a regular basis 3-5 years of working experience, with ideally at least 1 year in a Customer Experience/Support (or similar) capacity Experience and/or interest in working in a fast-paced startup or tech environment Ability, and interest, in working across multiple departments to influence and communicate cross-functionally to realize rapid results Technical savviness, including the ability to navigate both homegrown and industry-standard CRM platforms Exceptional interpersonal and written communication skills, including the ability to empathize and prioritize needs, as well as quickly build rapport with customers High attention to detail, The ability to work effectively both independently and as part of a broader team, lending a hand on any activity necessary to support the business when needed Availability or flexibility on nights or weekends, usually for team meetings Ability to travel, company-sponsored, to the United States and Ireland Bonus Previous experience in solving customer inquiries An early adopter and the ability to pick up new technology quickly Understanding of world markets, economics, or finance BA/BS degree from a leading academic institution Fluency in other languages, specifically Cantonese or Japanese Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex, one of the world's leading token marketplaces and in 2019 acquired SeedInvest, a leading equity crowdfunding platform. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle New York, NY, USA
Mar 20, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. Reporting to the Chief Legal Officer, the Chief Compliance Officer (CCO) will be the face and leader of Circle's Compliance Program and Circle compliance culture. The CCO will build, operationalize, and manage a robust technology-driven compliance program and lead a team of dedicated compliance professionals; advise on all aspects of existing, new, and uncertain regulatory frameworks on a global basis; develop, audit, and monitor effective tools and compliance systems; lead successful training programs and risk assessments; align compliance operations to Circle's overall business strategy; and preserve and enhance Circle's reputation for excellence and integrity. The CCO will be a highly seasoned, effective, and strategic compliance executive, capable of driving change across multiple product lines and clearly communicating that program to internal and external stakeholders. This CCO must come to Circle with deep knowledge of existing anti-money laundering and sanctions laws and regulations, and a strong familiarity with payments, banking, commodity, and securities laws and regulations. The ideal candidate has broker-dealer experience, and currently holds or formerly held a Series 7 and 24 registration with FINRA. What you'll work on Lead Circle's global compliance program Create and perform ongoing risk assessments and compliance reviews to ensure compliance policies and risk controls are operating appropriately and at levels that meet or exceed regulatory expectations and requirements Oversee and implement policies and procedures which govern the operations of Circle's compliance program, and to implement, monitor, test, and report Circle's compliance with those policies procedures Ensure Circle is prepared for compliance with existing and developing federal, state, and global laws and regulations across Circle's product lines and geographies Work with Circle's product and engineering teams to build software-based solutions to Circle's most critical compliance challenges Monitor and report results of the compliance efforts of the program and provide guidance for senior leadership and the Board of Directors on matters relating to compliance Monitor the performance of the compliance program and related activities on a continuing basis, taking appropriate steps to improve effectiveness Act as a strategic business partner for senior leadership on compliance matters of major importance to the company and provide information related to all aspects of the compliance program Provide an independent review and evaluation body to ensure that compliance issues/concerns are appropriately evaluated, investigated, and resolved Provide senior thought leadership, guidance, education, and support to all levels of the company on compliance and related risk areas, and promote a strong compliance culture Act as liaison with legal and regulatory bodies on compliance-related issues Promote a process for regularly mapping Circle's compliance policies and procedures and conflicts of interest so that disclosures are current, complete, and informative Review marketing materials in compliance with SEC requirements and global counterparts and Circle's compliance program Act as a senior daily advisor to the CLO. What you'll bring to Circle J.D. from a top tier law school or an experienced compliance professional with an MBA, CPA, and/or finance background or both; 15+ years of compliance experience A combination of top-tier law firm training with significant exposure to compliance and regulatory enforcement matters Experience in the private sector within a regulatory/compliance consulting practice, relevant government experience, or working in the securities, financial services, payments, or comparable industry space as a senior compliance officer Experience interacting with federal, state, and global regulators, including the SEC and CFTC and equivalent global regulators Extensive experience developing, managing, and leading teams Experience influencing and leading organizational change Strong analytical problem solving and project management skills Excellent relationship building skills and ability to work collaboratively Ability to identify and analyze complex regulatory issues and their effect on the business Strong knowledge of the business, compliance, and regulatory regimes related to cryptocurrency Compliance certifications/credentials would be a plus Series 7 and 24 registration with FINRA is preferred. Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Mar 20, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As the Corporate Controller, you will lead the accounting and audit functions for all Circle entities in all global jurisdictions and serve as the technical accountant for the firm. You will work closely with finance, legal, compliance, product, and other departments within Circle and manage a team of direct and indirect reports. What you'll work on Manage accounting team in US, Ireland and UK and provide professional development, coaching and mentorship to team Support the establishment of appropriate financial reporting frameworks and controls Monthly close process including consolidations across all corporate entities Lead audits for all Circle entities using different accounting standards (US GAAP and IFRS) Manage relationships with audits, tax, compliance external advisors and internal counterparties at Circle Technical accounting issues, such as valuation of embedded derivatives in loans and options, purchase price accounting, intercompany transactions, transfer pricing etc Work collaboratively with legal and compliance as needed What you'll bring to Circle 10+ years of accounting experience including significant knowledge of accounting, auditing, financial reporting, and controls Experience in working for an international, high-tech, privately held firm, preferably in the fintech space. Excellent communication skills and ability to communicate complex accounting issues with senior management 6 years of big 4 experience, including 2 as manager preferred CPA required Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle New York, NY, USA
Mar 20, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. The Poloniex exchange (poloniex.com) is one of the largest and most popular cryptocurrency market platforms in the world. Poloniex, or Polo, offers its customers high-level security by the use of two-factor authentication, handy analytical and technical tools. As a Senior Engineer on the Poloniex front-end engineering team, you'll take the lead in creating product features that will shape the future of Poloniex. You will join a team of engineers and designers that share ideas and code that help us to build the best cryptocurrency exchange app. What you'll work on Create, own, and iterate upon product features that shape the future of the Poloniex web product Improve UI and UX for our users to have better insight into their own activity Collaborate with a fun, passionate team to help craft elegant solutions to problems using the latest technologies Help to mentor new software engineers in best-practices and strategies What you'll bring to Circle 10+ years experience building/running an application in production using modern web technologies Experience with web technologies like PHP, HTML5, CSS3, JavaScript (ES6+) Experience with infrastructure automation technologies like Docker, Vagrant, etc. Experience with build automation technologies like Jenkins, Maven, etc. Experience with modern programming languages Experience with REST APIs Experience with SQL databases Insatiable desire to learn and improve your craft Enjoy building appealing user interfaces that customers love and crave Real passion for writing readable, maintainable and well-tested code Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Mar 15, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As a Product Manager, based in either Boston or New York City, you will own the planning and rollout of new features and new products while also contributing to the roadmap of our existing product suite of Circle Pay and Circle Invest. Our consumer products touch nearly every other team in Circle, and you will be the glue that binds all of our teams together on executing on our shared mission. You will bring value through positive energy, clear communication and laser focus on the customer. What you'll work on Understand customer needs and pain points and drive through processes to execute on features that solve those needs. Collaborate with engineering, design, customer experience, legal & compliance, risk operations and finance teams and more to align business objectives internally through product decisions. Develop the product roadmap and business strategy for existing and new product offerings. Gather business and product requirements and translate those needs into roadmaps and feature specifications. Collaborate with product designers to devise delightful experiences for customers. Manage multiple projects, features and iterations, interfacing with engineering teams in order to implement those features. What you'll bring to Circle You have 2-4 years of product management or technical program management experience. An entrepreneurial mindset with the ability to succeed in a fast-paced environment. Familiarity with and excitement about the crypto market. You are detail-oriented, highly analytical, comfortable digging into large datasets and meticulous about measuring success of internal tools initiatives. Computer science training or a technical background is a bonus. You are a self-starter and fast-moving when it comes to putting plans into motion - you don't need to work from a script and love to play in whitespace. Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Mar 09, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As the Global Tax Director, you'll lead Circle's tax strategy, compliance and provision activities as an integral part of the global finance team. You will provide hands-on leadership for all tax activities, including oversight of all Circle entities taxation in different jurisdictions, and calculation of tax provision for financial reporting purposes. What you'll work on Responsible for the corporate tax filing and the preparation of tax provision process for all Circle entities in different jurisdictions not limited to UK, Ireland, USA Identification and management of risks related to tax compliance and implementation of a consistent tax strategy, including transfer pricing between related parties at Circle. Preparation and execution of the calendar of filing deliverables to ensure compliance with tax deliverables for US federal, state and foreign income taxes (including annual returns, Forms 8858, 5471, VAT filing, etc...) Management of relationship with external tax advisors and investors Provision of high quality and timely services on tax matters to global subsidiaries Research and analyze technical tax issues and their impact on tax provisions and disclosures Preparation of all tax disclosures for financial reporting purposes Evaluation and implementation of technology and processes to improve tax compliance Collaboration with different departments and different teams What you'll bring to Circle 8-10+ years of international tax accountant experience in the financial services space Bachelor's degree in finance or accounting At least 5 years of relevant tax experience in the finance or software industry Experience with global tax provision and compliance processes Independent self-starter, with a strong sense of accountability and attention to detail Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle 46 Waltham St, Boston, MA 02118, USA
Mar 07, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As a Product Manager, you will own the planning and rollout of new features and new products while also contributing to the roadmap of our existing product suite of Circle Pay and Circle Invest. Our consumer products touch nearly every other team in Circle, and you will be the glue that binds all of our teams together on executing on our shared mission. You will bring value through positive energy, clear communication and laser focus on the customer. What you'll work on Understand customer needs and pain points and drive through processes to execute on features that solve those needs. Collaborate with engineering, design, customer experience, legal & compliance, risk operations and finance teams and more to align business objectives internally through product decisions. Develop the product roadmap and business strategy for existing and new product offerings. Gather business and product requirements and translate those needs into roadmaps and feature specifications. Collaborate with product designers to devise delightful experiences for customers. Manage multiple projects, features and iterations, interfacing with engineering teams in order to implement those features. What you'll bring to Circle You have 2-4 years of product management or technical program management experience. An entrepreneurial mindset with the ability to succeed in a fast-paced environment. Familiarity with and excitement about the crypto market. You are detail-oriented, highly analytical, comfortable digging into large datasets and meticulous about measuring success of internal tools initiatives. Computer science training or a technical background is a bonus. You are a self-starter and fast-moving when it comes to putting plans into motion - you don't need to work from a script and love to play in whitespace. Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Mar 06, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. Circle is seeking a Market Surveillance Analyst to join the Compliance team. The Market Surveillance Analyst will play an important role in monitoring the trading activity on the Poloniex exchange to help ensure a better trading experience for Circle customers and to identify suspicious activity that could pose a risk to the exchange and our customers. The Market Surveillance Analyst will use surveillance systems and other monitoring tools, complaints, and referrals to conduct reviews, and will ensure that the market surveillance systems function properly. What you'll work on Review suspicious activity based upon a variety of alerts generated by surveillance systems and internal triggers Research alerts identified for investigation and document findings Document whether activity warrants further investigation, and escalate to management as appropriate Prepare reports and recommend associated decisions and enforcement steps for completed investigations Assist with the creation, development, and review of market surveillance procedures, alerts, and proprietary triggers Contribute to the refinement of surveillance systems to ensure that alert output is meaningful and valid Identify and mitigate situations that may adversely impact the integrity of Poloniex markets What you'll bring to Circle Posses strong analytical skills and the ability to work with and synthesize large data files, An understanding of traditional financial markets, particularly commodity and/or equity markets 2+ years experience related to financial market surveillance or financial marketplace compliance Strong understanding of exchange functions and methods of market manipulation and abuse Experience with market surveillance applications Solid data analytics capabilities An innovative and creative mind looking to suggest new solutions to old problems Strong organizational, analytical, written, and verbal communication skills Excellent decision making skills, bias for action and sound judgment Ability to write and execute SQL queries against large data is a plus. Crypto asset market knowledge is a plus. Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Mar 01, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. We're looking for a Product Manager to come lead our growth efforts on Poloniex. Poloniex is ​one of the world's leading token marketplaces. Available in over a hundred countries worldwide, it was one of the first exchanges in the world to offer meaningful liquidity in Ethereum and the first exchange to reach $1 billion in daily volume. It has continued to boost innovation by hosting a broad variety of carefully selected tokens. In the coming years, we expect to grow the Poloniex platform beyond its current incarnation as an exchange for only crypto assets. We envision a global marketplace that can host tokens which represent everything of value: from physical goods to real estate to works of art, music and literature to service leases and time-based rentals. We believe that the contractual rules around exchange for anything and everything will become increasingly represented in distributed global software and benefit from the services of marketplaces such as Poloniex. What you'll work on Develop, maintain, and evangelize our growth roadmap, focused on both reactivating lapsed traders and bringing new traders to the platform. Analyze user behavior throughout our funnel and across our site to identify barriers to trading, and develop solutions and experiments to test Work with marketing, design, and engineering to build, test, and ship growth experiments on our cryptocurrency exchange Identify growth levers within the product and work with our analytics team to develop and refine metrics to track and optimize against Continually evaluate our tools and processes to speed up how quickly we are able to test, iterate and learn from experiments What you'll bring to Circle A relentlessly data-driven Product Manager, capable of balancing sound judgment and great product instincts with A/B testing and rigorous analysis A history of shipping interesting growth experiments and great user experiences Comfort with A/B testing and analytics, including experience with tools like Mixpanel, Tableau, etc. A self-starter with strong communication skills, comfortable working across multiple functional teams At least 3-4 years of experience in product growth, engagement, or monetization, including designing A/B tests, analyzing test and funnel performance, and working with an engineering team to build and ship high-quality features Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Feb 28, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. ÂWith our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As a Staff Software Engineer on Circle's Custody team, based in either our Boston or New York City office, you will be a key member of a close-knit agile team that builds business-critical functions for Circle's operations. You will mentor new software engineers, work closely with the TechOps team and play an important role in ensuring code is well tested across all levels. What you'll work on Be a key member of a small, productive team that uses agile methodologies to build, deploy and operate secure, reliable business-critical services used by Circle’s operations Design, develop, peer review and test a wide range of full-stack features and systems composed of SQL data models, REST APIs, cryptographic methods, and presentation layers Integrate various internal systems and APIs Ensure code is well tested at all levels, contribute to creation and improvement of test frameworks Utilize AWS cloud platforms and patterns most appropriate for the job, including technologies like ECS and Docker Work closely with TechOps to optimize CI/CD pipelines and deploy features to production Contribute ideas to improve our product and processes, make decisions that have significant impact, and provide feedback so we can continue to get better Help mentor new software engineers in best-practices and strategies What you'll bring to Circle 5+ years of professional Java experience Experience with SQL including schema design and query optimization Practical knowledge of core AWS services  Hands-on experience with Systems design and development Proven track record of deploying production quality Software in a SaaS environment Clear communication skills Nice to have experience with modern JavaScript frameworks and libraries like React, Angular, etc and u nderstanding of / familiarity with Public Cryptography methods and techniques Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We’re backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world’s top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com Âand download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer Âand value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ÂÂ
Circle New York, NY, USA
Feb 21, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. ÂWith our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As Office Experience Coordinator, you’re the go-to lead for Circle’s NYC office and the first impression for all visitors at Circle. You’ll be tasked with leading office operations, supporting recruitment coordination, handling new hire on-boarding as well as being the first person our visitors interact with. You see yourself as a self-starter with a roll up your sleeves mentality who can jump right in with minimal direction, manage deadline and successfully juggle evolving priorities. The role offers the ability to work closely with Talent Ops at a global technology company during a period of high growth. This is an exciting opportunity for a highly-motivated professional looking to start their career in human resources. Previous Office Experience Coordinators have advanced to other groups within Talent. What you’ll work on Act as the office lead for building management requests Help plan events and activities for our NYC office, including Meetups and other trainings series Greet visitors, keep our office space looking sharp and our meetings on track by maintaining room schedules, upkeep, supplies and necessary repairs Serve as a consistent point of contact for employee questions and needs Maintain adequately stocked kitchens and office supplies with daily re supplies Order meals for the office when required Ensure conference rooms are clean and presentable Manage shipping and receiving for the office and retrieve, sort and distribute incoming mail Assist and supervise with executing facility improvement projects and office moves, furniture modifications and setups Assist with employee desk moves and maintenance Coordinate the welcome experience for new hires including welcome swag package, desk setup and HR paperwork Ability to work overtime for special projects as needed, including some weekends What you’ll bring to Circle 2+ years of office support experience in a fast-paced, ever-evolving environment. Startup experience a plus Exceptional organizational skills, strong attention to detail and ability to make sure all tasks are seen through to completion Highly intuitive and able to anticipate and proactively address needs with minimal direction Strong sense of initiative and creative approach towards problem solving Exhibit confidentiality and discretion in dealing with highly sensitive information Self-starter with the ability to work independently and as part of a collaborative team  Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We’re backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world’s top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Feb 11, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As a Data Scientist, y our work will be central to meeting Circle's goal of becoming the premier platform for tokenizing, investing in and trading of crypto assets. As a part of your job you will design and implement machine learning algorithms that significantly impact results and decision making for risk, compliance, marketing and trading functions at Circle. Your work will also help improve customer experience across a range of products offered by Circle. What you'll work on Partner with product and operations teams to identify, prioritize and answer risk analytics needs Create and manage machine-learned predictive risk models that guide our fraud prevention and compliance defenses Drive analytics projects across Circle teams, from planning and data collection to presentation and decision support Partner with engineers to ensure that data is appropriately identified, recorded, transformed, and furnished for consumption Become an expert on data sources and flows at Circle, including Bitcoin blockchain analysis Understand payments risk needs and lead projects to address them Lead the company in best practices for data and analytics. Communicate insights to company management with high-quality presentations Evangelize the power of analytics to improve our business and operations What you'll bring to Circle Master's degree in Statistics, Economics, Computer Science, Business Analytics or a related field plus 2 years of experience In lieu of a master's degree, employer will accept a bachelor's degree in Statistics, Economics, Computer Science, Business Analytics, or a related field, plus 5 years of experience. Also requires the following: 1 year of professional experience with SQL and NoSQL databases Expertise with one or more of the following analytics tools: Pandas / SciPy, R, SAS as demonstrated through at least 1 year of employment experience 2 years of professional experience with a scripting language (e.g. Python, Ruby) 2 years of professional experience with common software development flows and tools (e.g. Unix / command line, git) Ability to understand complex business problems and break down analytics projects into a structured approach as gained through any amount of employment experience or Master's degree coursework Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status .
Circle New York, NY, USA
Feb 08, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As a Senior Site Reliability Engineer at Circle, based in Boston or New York City, you'll build out AWS managed services to meet growing worldwide customer base across multiple AWS regions. You'll get the opportunity to develop your skills, collaborate across Circle teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment. What you'll work on Automate configuration of AWS infrastructure using AWS APIs in scripting languages such as Python Design redundant and resilient cross-region infrastructure Plan and test disaster recovery scenarios for a highly available microservices architecture Collaborate to create security focused tools and frameworks What you'll bring to Circle 5+ years experience as a AWS certified SysOps Administrator, DevOps Engineer or Solutions Architect Extensive experience with Amazon Web Services (AWS), having managed services and applications in a large AWS cross-account environment leveraging IAM and federated SSO Expert with AWS services including IAM, VPC, Cloudwatch, Kinesis, etc. Knowledge of PKI and PGP trust systems Configuration management and automation experience with Ansible, Python, and Boto Considerable experience with log aggregation systems like Splunk, ELK, etc. Experience creating and maintaining monitoring and alerting capabilities using tools like Splunk, Kibana, Datadog, or Kinesis Analytics See problems as opportunities to automate Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Feb 06, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As a Software Engineer on the Core Services team, you will build and own scalable microservices that are responsible for the reliable and safe transfer of value & assets across all blockchain protocols (think Bitcoin and Ethereum, for example) as well as traditional banking protocols (think credit cards, bank transfers etc). What you'll work on Challenging (and fun!) problems centered around digital currencies & their adoption. Did we mention that Circle recently launched a programmable dollar called USD Coin (or USDC) Collaborating with our Product and Engineering teams to design, develop, test and ship phenomenal customer-facing Circle features Writing the infrastructure to deliver great payment experiences, including data sources (SQL or NoSQL), messaging systems and APIs Extending Circle's in-house blockchain systems infrastructure to support the tokenization of the world. Integrating leading banks & financial technologies with the Core Services platform to allow an ever greater number of Circle customers access to fast, secure & low cost payment channels. What you'll bring to Circle 0-5+ years of professional software development experience in OO languages A broad understanding of API design and REST principles Experience with Cloud Services (AWS, Google Cloud, Microsoft Azure, etc) Experience with SQL databases and designing schemas Experience in the deployment of production-quality, scalable software A focus on coding standards and code quality -- a desire to have great test coverage to enable continuous delivery Excellent communication skills, able to collaborate with remote teams, share ideas and present concepts effectively Self-starter, you enjoy moving at a fast pace, shipping software that improves the user experience and constantly improving your work with little supervision Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Jan 31, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As the Director, Talent Acquisition you will play the lead role across all of Circle working directly with leaders to foster a relationship that will help anticipate needs and place top talent for all searches. You will lead a team of talented recruiters in creatively identifying, engaging and assessing top talent, while improving and contributing to our brand and scaling our recruiting practice as we grow Circle. In addition to driving a culture of continuous improvement and development, you will inspire your team of recruiters to achieve greatness and lead Talent Acquisition projects and initiatives that allow us to deliver flawless execution to the business. What you'll work on : Providing innovative, high-touch, scalable solutions to drive sourcing, recruiting and hiring to meet global objectives. Partner with leadership to establish and manage their talent acquisition needs. Expand candidate diversity by implementing innovative and creative ways to increase our recruiting funnel. Elevate team performance by managing, mentoring, coaching and developing skills. Collaboratively work other parts of the Talent (HR) team, finance, etc. Develop a trusted relationship with all global teams that results in a strong business partnership. Provide insights and recommendations by using data on recruiting strategies and best practices that contribute to Circle's vision through effective business partnering, innovation, and execution. Deliver an amazing interview & hiring experience to candidates, hiring managers and business leaders. What you'll bring to Circle : 8+ years of demonstrated success in technology oriented recruiting environments that require significant influencing and partnership across the business to accomplish recruiting goals. 5+ years of management experience instilling trust and credibility with your team while guiding, developing, coaching, and managing individual and team performance. Experience implementing a wide range of creative and thoughtful talent acquisition strategies and programs in a fast-paced, high-growth technology company. Excellent communication skills with an innate ability to motivate and inspire teammates. Bachelor's degree Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA
Jan 31, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As a senior member of the platform organization you will lead the design and implementation of scalable backend services that provide the foundation for new blockchain trading and consumer finance products. What you'll work on: Provide architectural guidance to platform teams to maximize reliability, scalability and security of the core services they deliver Develop the core code for and have overall responsibility for quality, stability and timely delivery of the platform services Collaborate with upstream engineering teams to help define requirements for and ensure adoption of the services provided by the platform team What you'll bring to Circle: Strong technical leadership with a proven track record of designing, building and deploying secure, highly-available distributed systems An expert developer with a solid object-oriented programming background Hands-on experience developing in Java, working with SQL databases, building microservices and running in AWS Proven track record of being adaptable and open to learning new technologies Excellent communication skills manifested as an ability to collaborate with other teams, listen to and share ideas and present concepts effectively Champion best practices and seek improvements to our agile processes, automated testing and continuous integration systems Nice to have: Experience building banking or credit card integrations Exposure to cryptocurrency and blockchain technology Familiarity with trading systems software Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Jan 24, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. Reporting to the Chief Legal Officer, the Chief Compliance Officer (CCO) will be the face and leader of Circle's Compliance Program and Circle compliance culture. The CCO will build, operationalize, and manage a robust technology-driven compliance program and lead a team of dedicated compliance professionals; advise on all aspects of existing, new, and uncertain regulatory frameworks on a global basis; develop, audit, and monitor effective tools and compliance systems; lead successful training programs and risk assessments; align compliance operations to Circle's overall business strategy; and preserve and enhance Circle's reputation for excellence and integrity. The CCO will be a highly seasoned, effective, and strategic compliance executive, capable of driving change across multiple product lines and clearly communicating that program to internal and external stakeholders. This CCO must come to Circle with deep knowledge of existing anti-money laundering and sanctions laws and regulations, and a strong familiarity with payments, banking, commodity, and securities laws and regulations. The ideal candidate has broker-dealer experience, and currently holds or formerly held a Series 7 and 24 registration with FINRA. What you'll work on: Lead Circle's global compliance program Create and perform ongoing risk assessments and compliance reviews to ensure compliance policies and risk controls are operating appropriately and at levels that meet or exceed regulatory expectations and requirements Oversee and implement policies and procedures which govern the operations of Circle's compliance program, and to implement, monitor, test, and report Circle's compliance with those policies procedures Ensure Circle is prepared for compliance with existing and developing federal, state, and global laws and regulations across Circle's product lines and geographies Work with Circle's product and engineering teams to build software-based solutions to Circle's most critical compliance challenges Monitor and report results of the compliance efforts of the program and provide guidance for senior leadership and the Board of Directors on matters relating to compliance Monitor the performance of the compliance program and related activities on a continuing basis, taking appropriate steps to improve effectiveness Act as a strategic business partner for senior leadership on compliance matters of major importance to the company and provide information related to all aspects of the compliance program Provide an independent review and evaluation body to ensure that compliance issues/concerns are appropriately evaluated, investigated, and resolved Provide senior thought leadership, guidance, education, and support to all levels of the company on compliance and related risk areas, and promote a strong compliance culture Act as liaison with legal and regulatory bodies on compliance-related issues Promote a process for regularly mapping Circle's compliance policies and procedures and conflicts of interest so that disclosures are current, complete, and informative Review marketing materials in compliance with SEC requirements and global counterparts and Circle's compliance program Act as a senior daily advisor to the CLO. What you'll bring to Circle: J.D. from a top tier law school or an experienced compliance professional with an MBA, CPA, and/or finance background or both; 15+ years of compliance experience A combination of top-tier law firm training with significant exposure to compliance and regulatory enforcement matters Experience in the private sector within a regulatory/compliance consulting practice, relevant government experience, or working in the securities, financial services, payments, or comparable industry space as a senior compliance officer Experience interacting with federal, state, and global regulators, including the SEC and CFTC and equivalent global regulators Extensive experience developing, managing, and leading teams Experience influencing and leading organizational change Strong analytical problem solving and project management skills Excellent relationship building skills and ability to work collaboratively Ability to identify and analyze complex regulatory issues and their effect on the business Strong knowledge of the business, compliance, and regulatory regimes related to cryptocurrency Compliance certifications/credentials would be a plus Series 7 and 24 registration with FINRA is preferred. Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle New York, NY, USA
Jan 17, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. As a Software Engineer on the Core Services team, you will build and own scalable microservices that are responsible for the reliable and safe transfer of value & assets across all blockchain protocols (think Bitcoin and Ethereum, for example) as well as traditional banking protocols (think credit cards, bank transfers etc). You'll work on: Challenging (and fun!) problems centered around digital currencies & their adoption. Did we mention that Circle recently launched a programmable dollar called USD Coin (or USDC) Collaborating with our Product and Engineering teams to design, develop, test and ship phenomenal customer-facing Circle features Writing the infrastructure to deliver great payment experiences, including data sources (SQL or NoSQL), messaging systems and APIs Extending Circle's in-house blockchain systems infrastructure to support the tokenization of the world. Integrating leading banks & financial technologies with the Core Services platform to allow an ever greater number of Circle customers access to fast, secure & low cost payment channels. You'll bring to Circle: 0-5+ years of professional software development experience in OO languages A broad understanding of API design and REST principles Experience with Cloud Services (AWS, Google Cloud, Microsoft Azure, etc) Experience with SQL databases and designing schemas Experience in the deployment of production-quality, scalable software A focus on coding standards and code quality -- a desire to have great test coverage to enable continuous delivery Excellent communication skills, able to collaborate with remote teams, share ideas and present concepts effectively Self-starter, you enjoy moving at a fast pace, shipping software that improves the user experience and constantly improving your work with little supervision Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Boston, MA, USA
Jan 13, 2019
Permanent
Circle is a global crypto finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people and institutions create and share value globally. With our suite of products, we enable our customers to send and receive money around the world easily, as well as invest in and trade crypto assets. The Customer Experience Zendesk Specialist is a new role, designed for someone who lives and breathes Zendesk. When asked what you like to do in your spare time, the answer almost always involves the word Zendesk. If so, and you are someone who loves to optimize workflows, build advanced dashboards, integrate third party software and design transformational support centers, then you should read on. We are seeking a team member to help scale our global operation, using cutting-edge techniques, machine learning and innovative best practices to create new levels of efficiency and automation. Our ideal candidate not only builds the tech, but rallies the business, manages the vendors, and makes sweeping changes a reality. We think it's pretty cool. What you'll work on: Work cross-functionally, across all Circle products and infrastructure, to automate and drive efficient processes and procedures, ensuring we maximize the customer experience and effectively deploy our global team Design and build custom dashboards, triggers, workflows, and rules that result in seamless interactions and elimination of unnecessary work Oversee all third party vendor integrations and continuously evaluate new opportunities to partner and improve our end-to-end operation Build and maintain a world-class support center that effectively triages customer inquiries, moving beyond articles, to deliver innovative content using multiple forms of media Create and share meaningful insights that inform how each line of business is performing, with suggestions for continuous improvement Administer entitlements, permissions, and configurations of our Zendesk instance working with security, compliance and engineering resources What you'll bring to Circle: You have 5-7 years experience, with 4+ years experience working directly with Zendesk as an administrator and platform owner You possess excellent, proven project management skills, particularly with implementing and scaling of Zendesk instances within an organization Your ability to translate business use cases into optimal workflows and functionality, while constantly looking for improvements in existing operational workflows, is something to write home about You thrive in a dynamic, fast-paced and high-growth work environment, including creating complex, data-driven reports which tell a story that provides insightful analysis on underlying trends You are technically savvy with in-depth knowledge of Zendesk APIs, and have successfully integrated third party vendors into the Zendesk platform You have exceptional interpersonal and written communication skills, including attention to detail, and the ability to quickly build rapport across the organization You are an expert using MAQL to build, manipulate and manage complex datasets and metrics, with knowledge of SQL a bonus Circle was founded in 2013 by internet entrepreneurs Jeremy Allaire and Sean Neville. We're backed by $250 million from investors including Jim Breyer (Facebook), Goldman Sachs, IDG Capital (Baidu, Tencent), General Catalyst (AirBnB, Snapchat), Accel Partners, and Bitmain, with offices in Boston, New York, San Francisco, Dublin, London and Hong Kong. Circle Pay enables customers to send and receive money, across borders and currencies. Circle Invest empowers consumers to buy and sell crypto assets. Circle Trade is one of the world's top market makers for major crypto coins and offers OTC trading services for institutions and high net worth individuals. Additionally, in 2018 Circle acquired Poloniex and signed an agreement to acquire SeedInvest, both of which enable us to expand our offerings even further. Poloniex is one of the world's leading token marketplaces. SeedInvest is the largest equity crowdfunding platform in the United States, as well as a licensed broker-dealer. Check us out at circle.com and download Circle Pay & Circle Invest for iOS and Android today. We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Circle Dublin, Ireland
Nov 28, 2018
Permanent
Circle is a global internet finance company, built on blockchain technology, powered by crypto assets, and dedicated to helping people everywhere create and share value. We've already made sending money around the world free and easy using blockchain technology with Circle Pay. With Circle Invest, we're expanding our offerings with a cryptocurrency investment product, enabling anyone to buy and sell crypto assets. Through Circle Trade, we're market makers for the top crypto coins and offer OTC trading services. In March 2018, Circle acquired Poloniex, one of the world's leading token marketplaces. The Director of Client Services will lead a team of Global Account Managers, who work closely with our high net worth and VIP individual and institutional customers, seeking to purchase and trade cryptocurrencies through our OTC Trading Desk and platforms. This is a new position, leading a geographically distributed organization, and will report to the Vice President of Customer Experience. The Director will work closely with Sales, CX, Risk and Product Management partners to successfully on-board and manage ongoing relationships with key clients. This critical role will be responsible for establishing processes, procedures, hand-offs, escalations, quality control and best practices to scale effectively. The goal is to build a highly efficient team, capable of supporting clients across multiple geographies, 24/7, using automation and tools to complement a team of highly trained experts. This is not a sales roles, does not have commission, and all clients are managed collectively. What you'll work on: Act as the main point of contact for day-to-day client communication and oversight, including guiding through the initial decision-to-buy (w/ sales team), providing on-boarding assistance, as well as support for ongoing transactions Manage your growing team of Global Account Managers, including workforce planning, training and quality control, ensuring all client interactions and relationships are executed correctly and efficiently Leverage your experience and judgment to define strategies, processes, tools, and incentives to maximize the ROI that Client Services brings to our business. Provide detailed insights and analysis on all aspects of Client Services, including optimization strategies to increase performance for (ex. time to first response, resolution times, on-boarding conversion, asset growth, retention, etc) Be a technical guru, helping to set-up and maintain tools and technology necessary to manage workflows, track funnel, troubleshoot issues and recommend best practice resolutions Partner and communicate effectively with CX, Risk, Legal, Compliance, Sales and Product teams to ensure seamless handoffs, resolve issues, provide feedback, recommend improvements and drive initiatives What you'll bring to Circle: You have 10+ years of experience leading client services or account management teams responsible for shepherding customers through on-boarding processes and initial transactions You have strong knowledge of cryptocurrency space and/or financial services, including operating in a highly regulated and ever-changing global environment Your an expert communicator, in all regards, and you love to help clients to understand the product and get them using it as quickly as possible Your experienced in compiling, documenting and communicating business requirements to internal stakeholders to drive product, tool, efficiency and optimization improvements You thrive in a dynamic, fast-paced and high-growth work environment, including diving into data and telling stories/answering questions with metrics You're a technical guru, with knowledge of CRM platforms, such as Salesforce, or Zendesk, and know how to use them to create efficiencies and scale You have a knack for solving problems, enjoy collaborating with others, love to fix things when they break, and you're thrilled at the opportunity to use automation and tooling to solve anticipated problems You're a self-learner who happily dives into new and complex technical tools to figure them out on your own, and can teach what you learn to others You've got some project management skills and can get a complex project done on a timeline with multiple stakeholders You have Bachelor's Degree (required) or Master's Degree (preferred) Experience/familiarity with Slack, Mac OSX and GSuite