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Coinbase's vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use. Coinbase is seeking a Head of Information Reporting to lead this exciting and emerging area of the crypto economy. This role will partner with product and engineering teams to provide insight and technical guidance on product offerings. It will advise on and spearhead operational compliance to ensure compliance with customer onboarding, withholding, information reporting and other related tax requirements. This role will collaborate with company finance and business partners, and manage external service providers and consultants where necessary. Responsibilities: Review, analyze and interpret tax information reporting rules. Collaborate with product teams to define and implement tax business requirements. Research and respond to internal day-to-day questions (e.g., questions regarding character of payments, tax documentation, client types, requirements related to complex transactions and structures, new business activities and new jurisdictions) Provide practical guidance and feedback to internal teams to assist in the development and implementation of efficient operational processes to support information reporting compliance. Design and drive  annual information reporting compliance data gathering, file preparations and uploads to ensure timely distribution of forms, including but not limited to Forms 1099-B, 1099-K, 1099-MISC, 1042 / 1042-S, 945, and 8966. Perform detailed reviews of reporting data to correct for obvious errors and identify missing tax identification numbers. Requirements:  10 + years of experience Strong understanding of US tax rules and associated exposures around information reporting and back-up withholding, and the ability to apply the rules to new situations. Global tax reporting experience a plus. Knowledgeable about US withholding tax rules, and the ability to apply the rules to new situations. Solid grasp of FATCA rules, and the ability to apply the rules to new situations. CRS reporting experience a plus. Ability to create and operate in a control environment to ensure timely and accurate compliance Passion for data integrity and attention to detail, and the ability to comprehend data sets and ways to parse and move them. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase is one of the Bay Area's fastest growing, most exciting startups. Having completed Series E funding in November 2018, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York, Chicago, Tokyo and London, we are looking to grow aggressively in 2019. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I'd encourage you to apply today. We are looking for an experienced Data and Analytics Integration Engineer to establish world class Integrations on our team in IT and drive practices like API management, CI/CD and SLAs, from day one. We have an aggressive portfolio of brand new world class implementations like Oracle Financials, Workday HR and SFDC Sales and Service Cloud.  The successful candidate will have significant previous experience and success in similar roles in rapidly integrating systems to meet business objectives, and a long track record of creating high quality code that moves data between business applications. The growing IT Enterprise Applications and Architecture (EAA) team is based in San Francisco, CA, with a global presence in other Coinbase offices. The Integration Engineer will report directly to the Manager of Data, Analytics and Integrations.   Responsibilities: Work with the integration team to design high quality data models and representations in our flows/APIs Evaluate and tweak jobs to improve performance, load times and overall health of the data integrations Establish EAA Data Integration strategy with extended Data team Develop pub/sub, streaming and batch data loads into our Data warehouse (Snowflake) Design scalable integrations with our product management teams that move key business data between our big rocks (SFDC, Workday, Netsuite, Internal Systems) Requirements:  Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution. Experience with a Data Warehouse (Redshift, Snowflake, etc) and data analysis using SQL Experience with ETL and Data Integration Platforms like Mulesoft, SnapLogic and Airflow Experience in at least one programming language (e.g. R, Python, Java, Ruby, Scala/Spark, or Go) Understanding of data modeling, performance analysis and production DB migrations Familiar with SFDC, Netsuite and Workday data models Nice to Haves: Experience with Looker, Tableau or other business intelligence platform Experience with platform data like SFDC, NetSuite, Workday Domain experience in enterprise system analytics Experience building front-end visualizations Experience manipulating large amounts of sensitive data in a regulated environment Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more delightful to use. Securely and compliantly storing crypto assets is core to executing on our vision and building our brand of trust. The Custody team builds and maintains the most secure crypto storage service in the world - storing billions of dollars worth of crypto assets for some of the biggest names in both crypto and finance. We take on hard engineering problems in cryptography, security, blockchain technology and distributed systems. As an engineer for Coinbase Custody, you will build the core Custody platform, which sits at the intersection of our institutional clients and our proprietary cold storage infrastructure. You will ship both APIs and UIs to enable a range of use-cases across a variety of assets, including cold and hot storage, staking-as-a-service, crypto loan, etc. Finally, you will join a small but growing team - you will be in front of customers and directly part of the feedback loop. A little about our team: We take continuous learning to heart - every day in our world brings new ideas and opportunities. We take personal ownership of our mission and believe we will deliver on it. We value positive energy, and clear communication and are committed to building an inclusive environment for people from every background. Responsibilities: Build the most reliable, secure and user-friendly crypto Custody platform in the world Ship scalable and performant backend services that meet the needs of our 24/7, global client-base Interface with proprietary cold, warm and hot storage infrastructure to provide a range of custody use-cases Build a powerful, easy to use suite of APIs and documentation for developers to build applications on top of Coinbase Custody Work closely with Product and Sales to develop and ship new features and services Requirements: 4+ years of software engineering experience You've designed, built, scaled and maintained production services, and know how to compose a service oriented architecture You write high quality, well tested code to meet the needs of your customers You're passionate about building an open financial system that brings the world together What to send: Github Profile Resume Links to products you've built Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer.  Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.  Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Crypto Team: Adding crypto assets and digital currencies is core to executing on our vision and building our brand of trust. The Crypto team builds shared infrastructure to make Blockchains and Crypto assets available on Coinbase and our other business units. We take on hard engineering problems in cryptography, security, blockchain technology and distributed systems, with a focus on building high reliability services for product teams. Your Role: As a Senior Engineering Manager, you will be responsible for growing and leading an engineering team towards building and maintaining the next generation of Blockchain software at Coinbase.  You will be responsible for managing the architectural design and iterative implementation of highly complex, mission-critical systems. Additionally you will set and ensure reliability and service level agreements for the services that your team owns. What you'll be doing: Leading and growing the engineering team responsible for building and maintaining Blockchain software at Coinbase. Breaking down complex projects into smaller pieces and iterating with the team on their design and implementation. Setting and maintaining Service Level Agreements and Reliability metrics for the systems that your team owns. Working closely with the Security and Infrastructure teams to ensure security and scalability of the systems that your team owns. Incident response, managing on-call rotation, and runbook creation. Project and capacity planning for your team. Mentoring Junior Engineering Managers and Tech leads. What we look for in you: 5+ years of engineering management experience. Past experience with shipping complex/multi quarter projects. Experience creating, delivering, and operating multi-tenanted, distributed systems at scale. Track record of maintaining reliability and uptime of mission critical systems. Excellent understanding of Infrastructure and Distributed system. Being able to be hands-on when needed (e.g. take on-call rotations and review projects with engineers) Ability to do both long term thinking and short term planning. Being able to balance security and usability with novel approaches to isolation and access. Computer Science degree or equivalent . Embodying our values: Positive energy, continuous learning, clear communication, efficient execution, and commitment to building an inclusive environment Nice to haves: Familiarity with Blockchains and Cryptography. Deep understanding of security best practices. Experience with Ruby or GoLang. Experience using Amazon Web Services, Lambdas, gRPC, Envoy or Kubernetes. Advanced degree (Master's and/or PhD) in math, computer science, statistics, engineering, or similar discipline. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more delightful to use. On the mobile team, we're building the easiest way for people around the world to make cryptocurrency investments. Every day, we tackle hard engineering problems to build delightful and trustworthy user experiences. We want to bring Coinbase to every country in the world, and we're excited to expand into predominantly mobile markets. This is where you come in - you can help us build better portfolio tools, secure financial services, integrate new cryptocurrencies, and launch in new countries. You'll work closely with our product and design teams to identify what our customers need, and work cross functionally with other engineering and non-engineering teams to ship new features to the Coinbase app. If you're passionate about cryptocurrency, hard engineering problems, and building great user experiences, we should talk. A little about our team: we're a tight-knit group with experts in iOS, Android, QA, design, and product. Over 80% of our codebase is written in Swift, we have a continuous integration pipeline, and desktop build machines to maximize our team's productivity. We value positive energy, continuous learning, clear communication, and are committed to building an inclusive environment for people from every background.   Responsibilities Design improvements to our existing product by thinking from first principles and focusing on our customer's needs. Turn design ideas into features that scale to millions of users by working closely with engineers on mobile and backend teams. Take pride in quality - test, track, and monitor features that you ship to our customers and actively fix issues that crop up. Work with engineers, product managers, designers, and senior leadership to turn our vision into a tangible roadmap every quarter. Add positive energy in every meeting or interaction with your coworkers - it's one of the things that makes Coinbase an extraordinary place to work at. Requirements You have at least 3 years of experience developing native mobile applications and working within a team environment. You're familiar with mobile product and design lifecycles, and collaborating closely with designers and product managers. You have experience shipping mobile apps to a large user base. You write high quality code with unit and automated tests. You're comfortable with identifying and fixing performance bottlenecks. Nice to Haves You have worked on mobile products with a focus on finance, security, or user experience. You also know how to, or want to, develop on Android or Ruby on Rails.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer.  Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.  Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase is one of the Bay Area's fastest growing, most exciting startups. Having completed Series E funding in November 2018, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York, Chicago, Tokyo and London, we are looking to grow aggressively in 2019. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I'd encourage you to apply today. The HR Business Partner plays a vital role in ensuring the functions they partner with are thriving and executing at scale. As a key member of our HR/People team, you will work closely with the Senior HRBP and our Product & Engineering leaders on engagement, employee development, diversity, policies & procedures, and performance management initiatives. You'll provide proactive guidance and counsel and will have the opportunity to improve and impact every employee's experience at Coinbase. Using data, combined with sound judgment and creativity, you'll directly influence the growth & scaling of our organization. We're looking for an innovative individual to help us continue to build best in class People & Product organizations. Responsibilities: Serve as a strategic partner to our Product & Engineering teams. Work with relevant stakeholders to help drive people programs and strategies that enhance our culture -- including performance management, compensation, talent development & feedback, employee engagement & retention, and internal communications. Partner with People team & leadership on org design, planning, and execution at scale. Provide coaching/guidance on skill & professional development, career pathing and leveling, change management, org design, and tricky people situations. Identify and advise leaders on the development needs of their teams and function. Approach people matters with an eye toward compliance and reducing risks; help build and apply HR policies and manage employee relations issues. Identify specific behaviors that contribute to macro patterns and provide solutions on how to address. Analyze trends & use data to develop people programs and influence change. Build strong relationships across the business. Requirements:  Minimum of 4 years of relevant HR experience. Strong desire and ability to improve processes, build relationships, and make Coinbase better. Expertise in people/HR policies & procedures - and a track record of prioritizing, defining, developing, and rolling out scalable HR solutions that address the needs of the business. Fully developed coaching and problem solving skills. Ability to thrive in a fast-paced environment with ever-changing priorities. Reputation for integrity, dedicated work ethic, and desire for ownership & accountability. Prior experience working in a high growth environment; financial services experience is a decided plus. Deep understanding of relevant employment laws. Demonstrated experience with data and analytics. Preference for expertise working with product/technical teams. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. "Account Tools" is the set of products that Coinbase employees and contractors use to work with our Customer Accounts. To build an open financial system for the world, we have to equip our employees with the best products to serve our customers. Crypto is complicated and evolving. In the same way we strive to make it easy for our customers to interact with blockchain technology, we too must make it easy for our operations teams to support blockchain technology. These employee-facing products are like Coinbase's operating system, and if they're built well they will become a meaningful strategic differentiator. This is where you come in - you'll work closely with Customer Support, as well as design, security, and our other product teams to build the Account Tools that every Coinbase employee uses. If you're excited about automating things, being close to your customers, empowering a global workforce, and expanding access to cryptocurrency, we should talk. What you'll be doing: Grow and lead the Account Tools engineering team Work with Customer Support to develop product strategy and long-term vision for our Account Tools Work with engineers, product managers, and designers to turn vision into a tangible roadmap every quarter Be hands-on and if needed help build our systems (e.g. write code, take on-call rotations and review projects with engineers) Add positive energy in every meeting, and make your coworkers feel included in every interaction What we look for in you: You exhibit our core values: clear communication, positive energy, continuous learning, and efficient execution. You have at least 5 years of experience in software engineering and at least 2 years of engineering management experience. You have experience attracting, hiring and retaining great talent on your team. You know what high-quality code - and software engineering processes - look like and know how to foster an environment that creates them. You're comfortable diving into a React front-end stack on occasion (or are willing to learn). You are excited about workforce productivity, cryptocurrency, and digital identity You're passionate about building an open financial system for the world. Nice to haves: You've built Ruby on Rails applications or React-driven frontends You have experience building tools for operational teams like customer success, compliance or fraud. You've worked on full-stack teams in the identity, security or finance space Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment

Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain.   Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more delightful to use.   The Identity Team plays a critical role in executing on that vision-our mission is to swiftly and accurately answer the questions "who is this customer?" (i.e. authentication) and  "is this customer who they say they are?" (i.e. verification). We pursue hard engineering problems like secure user authentication, ID document verification and biometric identity verification, with a focus on building a secure and frictionless user experience.     This is where you come - you'll work closely with compliance, fraud, security, customer success, infrastructure and product teams to build Identity backend systems that will help us scale Coinbase.com to serve our next 100 million customers.  If you're excited by designing scalable and secure services and delivering a great user experience around Identity authentication and verification, we should talk!   A little about our team: we're a full-stack team with experts in frontend, backend and product and we take efficient execution to heart. We are growing our team and have lots of exciting projects lined up, so you will have a lot of ownership over the product and a substantial impact on our success! We are thoughtful about code quality, testing and architecture, we push code to production confidently multiple times a day and have great monitoring, alerting and debugging tools for production. We value positive energy, continuous learning, and clear communication and are committed to building an inclusive environment for people from every background. What you'll be doing: Build backend services and APIs that help us solve problems like user onboarding, international. expansion, ID document verification and secure user authentication for both web and mobile teams. Decompose our monolithic Rails app into microservices. Refactor existing systems to make them more robust, maintainable and scalable. Work with engineers, product managers and senior leadership to turn our vision into a tangible roadmap every quarter. Add positive energy in every meeting, and make your coworkers feel included in every interaction. What we look for in you: You have at least 3 years of experience in software engineering. You've delivered multi-week projects and owned them from start to finish and beyond. You write high quality, well tested code to meet the needs of your customers. You're excited about hard problems and getting things done. You're passionate about building an open financial system that brings the world together. Nice to haves: You have experience working your way through large monolithic codebases. You've worked with Golang, Ruby, Docker, Sinatra, Rails, Postgres, MongoDB, Redshift and AWS. You've built systems in the identity, security or finance space.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As the Director of our development platform, you are responsible for bootstrapping the ecosystem of third-party developers and services that will enable us to execute on our mission of an open financial system. Unlike other product managers at Coinbase who focus on individual or institutional users, you obsess about developers and how to create an innovative, secure, and scalable platform to enable them. Consistent with the breadth of our vision, you have a broad challenge - everything from making trading algorithms easier to test and deploy for professional traders to making blockchain updates easier to respond to in the cloud to helping companies connect with our consumers through self service APIs is within your purview. You will partner with the entirety of Coinbase - every product, service team, and discipline - as you work to expose new and useful capabilities to developers. From developer portal design to API documentation to promoting our services on stage, you will wear many hats and spend much of your time meeting with, and learning from, our developers and customers. What you'll be doing: Create, own, operate, and expand our public APIs and developer portal. Market, advocate, and evangelize our developer platform and offerings; learn from developers and turn those learnings into actions by continuously improving our services, APIs, and architectures. Adopt the most modern and up-to-date technology approaches, such as Serverless, and incorporate them into our platform to accelerate developer productivity. Own and drive our efforts to catalog APIs, create first-class services (many of which will also be public), and align both internal and external APIs and services with our business strategy. Present API, SOA, and service strategy to the executive team. Collaborate with every team and discipline throughout the company to make our developer platform vision a reality. Zealously advocate, through conferences, blogs, customer visits, and social media, for Coinbase, its developer offerings, and its platform vision. What we look for in you: Demonstrated ability to create and grow developer adoption (both individual and enterprise). Demonstrated success at owning and optimizing adoption and usage KPIs and related business metrics. Clear and crisp communicator. Able to successfully target audiences of 1 to 10,000 and from entry-level IC engineers to Board meetings. Fluid communicator of both aspirational vision and technically deep material, such as API specifications. Be able to lead and influence both with and without authority - you should be capable of leading organizations with dozens of members as well as project and product managing complex, cross-organizational outcomes without organizational ownership. Comfortable leading engineering, design, PM, documentation, and other disciplines, including hiring and developing those individuals. Demonstrated experience owning operations and incident response for enterprise-grade code. Minimum of 12 years of level-appropriate professional experience in a GM, CEO, CTO, technical Director of Product, or similar role/roles. 4 year Computer Science or equivalent degree. Nice to haves: Deep and broad crypto knowledge, such as blockchain technology, defi, emerging Layer 2 solutions, etc. Knowledge of conventional financial systems and services, ideally from an implementation or product design perspective, such as broker/dealers, exchanges, quantitative analysis or high-frequency trading algorithms, margin and leverage, etc. Experience successfully designing and launching an enterprise-grade service/API in the cloud, or equivalent experience creating, delivering, and operating multi-tenanted, distributed systems at scale. Accomplished speaker with a public portfolio. MBA or equivalent on-the-job experience. Advanced degree (Master's and/or PhD) in math, computer science, statistics, engineering, or similar discipline. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Support Analyst, Client Services, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission . At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. What you'll be doing: Responsible for providing support for Coinbase's  Institutional products (including Prime and Custody) and serving as a domain expert across multiple channels. Participate in an on-call rotation and serve as an escalation point for high priority requests or complex investigations. Provide white glove support to our highest priority global clients through phone, email and video calls in an articulate and empathetic manner. Operationalize and standardize new and existing policies, processes and procedures related to the Client Services' scope. Maintain a thorough understanding of metrics and the business to make informed, data-driven decisions. Proactively drive impactful changes across workflows and tools by working with the sales, engineering, and product teams. Continuously add value through effective project management, ruthless prioritization and efficient execution. Set a high bar for support analysts within the organization by setting an example through performance and work ethic. Facilitate pre and post onboarded client demo calls highlighting key product features and answering technical cryptocurrency related questions. Act as a liaison between the client and other internal teams including Advocacy, Engineering and Product when surfacing bugs, incidents and product feedback. What we look for in you: Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Understanding of cryptocurrency, global financial markets, and/or trading platforms. Must work within defined shift hours and participate in an on-call rotation, as required by the business. Minimum of 4 years of relevant experience in financial services, technology and/or customer support. Experience with  high priority clients, compliance, product support, payments, fraud, or other relevant operational domains. Experience with different channels of support, including voice, e-mail and/or chat. Fantastic communication skills in order to operate across multiple departments, stakeholders, and Institutional clients. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Travel requirements up to 20% to Coinbase offices and client locations (depending on business need). Must be able to read, write and speak in English. Nice to haves: Advanced degree in business, finance or CX. Experience in API Support. Proficiency in one or more of the following languages: French,  German, Japanese, Mandarin or another language.i Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase is one of the Bay Area's fastest growing, most exciting startups. Having completed Series E funding in November 2018, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York, Chicago, Tokyo and London, we are looking to grow aggressively in 2019. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I'd encourage you to apply today. The Benefits Coordinator plays a vital role in creating this work experience. As Coinbase builds out its global benefits and leave programs, you will be responsible for ensuring they deliver a phenomenal employee experience. To do this, you will be the first line of contact with employees, answering their questions, troubleshooting issues, and owning the day-to-day administration of the programs.  In addition, you will partner with the HR Ops, Payroll, Systems, and Internal Communications teams to build out processes and create employee communications. Responsibilities: Answer employee benefits, 401k, and leave questions. Own and maintain all benefits, 401k, and leave administration processes. Conduct bi-weekly payroll process to ensure benefits and 401k deductions are sent to the Payroll team and funds are loaded into the benefits vendor websites. Liaise with benefits and retirement vendors to troubleshoot administrative or employee issues. Conduct all benefits and 401k compliance reporting including but not limited to ACA, NDT, Form 5500, audits, etc.. Create and update benefits communication and documents on internal HR wiki. Partner with HR Ops. and Payroll teams to implement new benefits administration processes included but not limited to onboarding, offboarding, benefit deductions, LOA pay, etc.. Assist with Open Enrollment logistics, implementations, and communications. Facilitate New Hire Benefits session. Assist with administering company Wellness program. Assist with non-US benefits, leave, and pension administration. Requirements:  1-2 years of experience in benefits, 401k, and leave administration. Proficient in Mac and Microsoft Office products, especially Excel. Experience working with benefits and 401k vendors. Excellent communication skills, both written and verbal. Deeply detail and process oriented. Workday and ADP experience preferred. Experience in a startup culture - comfort with ambiguity and non-stop problem solving, building, and action. Bachelor's degree. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a principal engineer at Coinbase, you will be a steward of our architecture, operations, scale, and security. You will help us recruit and develop world-class engineers that represent the best in the industry. You will architect, design, and review platforms that support the company's vision across crypto, fiat, identity, application engineering, and other domains. You will span technologies from mobile to cloud to the blockchain. You will work ruthlessly to make our systems safe, our developers productive, and our deliverables trustworthy. You will look outward as well as inward, aligning our executive team and product strategy with changes in technology, and help us create an innovative culture where we are agents of those changes and not just recipients of them. While you need to be strategic in your thinking, this is also very much a "hands-on" job - there are no ivory towers or "architecture-only" roles. You should be able to dive deep into code and implement complex systems where necessary. You must be willing to operate without boundaries and be able and willing to fix problems anywhere you find them - in testing, deployment, operations, security, or strategy, as much as in development and architecture. You must be able to care about a single line of code as much as the company's vision and strategic investments. WHAT YOU WILL DO: Design, develop, deploy, and operate technical architecture and systems. Identify opportunities to improve existing systems/workflows for performance, speed, and accuracy. Ruthlessly optimize for productivity - your own and that of the entire engineering team. Coach and mentor talented engineers by giving them actionable feedback and setting clear goals. Assist in calibrating and developing the engineering team as a whole. Ensure the team's ability to understand project requirements, build effective technical project roadmaps and plans, and ship high-quality products. Review all feature designs within your product area and across the company for cross-cutting projects. Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs. Champion engineering and operational excellence, establishing metrics and process for regular assessment and improvement. Participate and drive operational reviews and hold both ICs and managers accountable for improvements. Be a relentless advocate for improving the customer experience created by our architecture and code outcomes. Help with leadership recruiting efforts for hiring senior engineers and managers. Recruit others like yourself and serve as a beacon to the best engineers on the planet through blogs, conference presentations, and other external engagements and/or social media. Drive the team's goals and help drive the technical direction of the company. Be a willing partner with the executive team in analyzing and making decisions involving complex technical topics. Understand the trends within the company and in the industry at large. Call out problematic ideas and provide appropriate push-back to engineers, managers, and executives. Help the company avoid problematic technologies, designs, and business decisions. Debugging extremely difficult technical problems, and make systems and products both work better and are easier to deploy, own, operate and diagnose. Drive technical and process changes to help the company move fast. REQUIREMENTS: 10+ years of experience in roles providing technical leadership and direction for software engineering and development Strong technical skills for design and coding BS in Computer Science or a related technical field Experience with distributed systems and large scale engineering challenges Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices. Excellent skills of mentoring, maturity, dealing with conflict and communication - not just within the team but also across the product group and/or all of engineering. Comfortable with leading large cross-functional initiatives, and collaborating with product managers, UX designers, and engineering teams. Embodies our values: Positive energy, continuous learning, clear communication, efficient execution, and commitment to building an inclusive environment NICE TO HAVES: You actively use Coinbase products MS or Ph.D. in Computer Science or a related technical field Have previous experience at a fast paced, high growth stage internet/software company Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase is one of the Bay Area's fastest growing, most exciting startups. Having completed Series E funding in November 2018, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York, Chicago, Tokyo and London, we are looking to grow aggressively in 2019. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I'd encourage you to apply today. The Endpoint Management team is looking for a committed, highly competent engineer to inject innovation and lead current and future MacOS platform to enable the best in class end user experience and productivity. The Endpoint MacOS Sr. Engineer is responsible for technical knowledge, technical documentation, infrastructure architecture and design, incident and problem management as well as developing best practices and procedures for MacOS endpoint systems. This position works closely with Security and Service Desk stakeholders to improve engineering processes, build and development practices, deployment, updates, system configuration, policies, profiles, etc.   Responsibilities: Manage and drive end-to-end process design, improvements, automation and management of the laptop and desktop fleets. Architect and implement solutions for endpoint management at scale. Help ensure the security and usability of all personal computing at Coinbase. Lead and create technical documentation and procedures to improve existing processes gaps. Act as an active liaison and technical support lead for Service Desk organization. Act as an ambassador and change agent to build a culture of continuous improvement, blame free post-mortems, SLAs, and drive towards an infrastructure as code environment.   Requirements: BS/MS in Computer Science or equivalent practical experience. Excellent collaboration and communication skills. Excellent writing and interpersonal skills. 3+ year supporting macOS, iOS, and/or Linux Experience in Endpoint Engineering; JAMF and/or Chef, Puppet or Munki management frameworks. Experience in macOS system provisioning and thin imaging (e.g. DEP and ABM Apple Business Manager). Strong experience with software development for fleet management.   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. As a Customer Support Analyst II, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission . At Coinbase we have a high hiring bar and we're determined to create a productive, progressive, inclusive place to work. If you're looking to work for a mission driven, employee first organization, please apply today. Responsibilities: Responsible for providing support for Coinbase customers by investigating, troubleshooting and resolving cases across multiple channels (voice, email, social and/or chat). Manage, prioritize and respond to Tier 2 and/or 3 issues, inquiries and escalations. Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. Participate in an on-call rotation to handle hi-priority queues and provide daily handovers to global operational teams. Document updates and changes to new and existing processes, training decks and flowcharts. Collaborate with vendor partners and internal support teams to identify and implement workflow gaps and areas for process improvement opportunities. Train and mentor support analysts and vendor agent teams in onshore and offshore locations. Utilize an in-depth understanding of metrics in order to analyze and report on trends, issues, and bugs. Provide insights, suggestions and feedback to managers and leads. Occasionally travel to onshore and offshore locations to train new analysts and vendor agents. What we look for in you: Motivated by Coinbase's mission and creating a seamless support experience for our global customer base. Must work business hours in one of the following shifts: Morning shift: 6:00 A.M. - 3:00 P.M. Mid-morning shift: 9:00 A.M. - 6:00 P.M. Afternoon shift: 4:00 P.M. - 12:00 A.M. Minimum of 3 years of relevant experience, preferably in financial services, technology and/or customer support. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Travel requirements up to 15% to Coinbase offices and vendor locations (depending on business need). Nice to haves: Experience with payments, fraud, account access, trust and safety or other relevant operational domains. Exposure to different channels of support, including voice, email, social and/or chat. Availability to work on weekends. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. Proficiency in another language (non-English). Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

About Us Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we play a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. Application Security Team Security is a primary competency at Coinbase, and the Application Security team ensures our technology maintains the high bar that has earned us the trust of millions of users who combined are buying, selling and storing billions of dollars worth of digital assets in our products. We measure ourselves by the impact of the work we do, striving to efficiently driving down technical risk at Coinbase. The nature of digital assets we custody causes our work to be focused entirely preventatively, and we fully embrace 'shifting left.' We're looking for kindred souls who believe security is collaborative and prevention is the only scalable security solution. Our developer team moves quickly. What you'll be doing: Threat modeling is the primary tool in our arsenal, and the primary way we help product teams drive towards a secure platform and helps us prioritize our time based on risk impact. Architecture reviews help us steer projects in the right direction early, while security code reviews and penetration testing keep us in the loop until they ship. We look to automate common tasks and patterns so that we don't have to churn through the same code twice. We have open sourced our Static Analysis orchestrator ( Salus ), and are always looking to make it better. We help develop the core services and dependencies that power the platform and abstract away sensitive functions so that products can be built safely. We spend time educating and training product teams on security topics and skills to extend AppSec's reach by deputizing product teams to help themselves. What we look for in you: Our hiring process tests your competencies in our core technical skillset as described in the 'what you'll be doing' section. Having a history exhibiting high quality execution in our core competencies will help your case. We expect each individual of our team to embody our core principles: Collaborate and over communicate; Prioritize impact; Maintain a high personal standard; Share knowledge and experience; Drive a culture of ownership and responsibility. Our technical space spans many Protocols, Languages, and Frameworks. Having competency in at least one of them is a prerequisite. Currently, the areas are: Blockchains, AWS (Serverless & otherwise), Docker, Ruby (Rails and otherwise), Golang, NodeJS, Android (Java/Kotlin), iOS (Swift, ObjC), Python. We have more minor use-cases for Java, C/C++, and Rust. As a generalist, we expect you to be capable of shifting between executing on reviews, writing standards, and writing code. Nice to haves: If you worked in a high security and/or highly regulated industry, we would love to have you extract the essentials of what you've learned and apply them to the unique challenges Coinbase faces in Digital Assets. If you have extensive experience securing large Rails, NodeJS, and Golang codebases, we can immediately start applying what you've learned to the code we are asked to secure. Even better if you've spent time training others on how to secure those codebases. If you're fluent in Digital Assets, you'll have less to learn about the fundamentals of our business, but we do not immediately decline candidates who are not totally fluent. If you have open source application security tooling to your name, we'd love to take a look and understand what problem you are solving and how your solution work. We heavily encourage Open Source contributions!   Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase is one of the Bay Area's fastest growing, most exciting startups. Having completed Series E funding in November 2018, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York, Chicago, Tokyo and London, we are looking to grow aggressively in 2019. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I'd encourage you to apply today. We are searching for a superstar Learning & Development Coordinator to support our Global Learning & Development team. This is an exciting opportunity to join a fun and passionate team in hyper-growth. This is an important role that requires excellent organizational and communication skills. Responsibilities: Program management: Manage end-to-end learning programs with seamless execution. Coordinate with facilitators to define the annual workshop schedule and schedule all sessions. Set up workshop rooms, prepare materials, and manage attendance. Partnerships: Build strong partnerships across the People Team, managers and external vendors. Model our values, collaborate, and work with stakeholders to  facilitate sound decisions.   Communications: Develop clear communication plans for each learning program. Answer questions from program participants and managers as they come up. Design and send our monthly learning newsletter. Ensure wiki content is clear, engaging and well-designed. Vendor management: Manage vendor relationships and own contracting with new and existing Learning & Development vendors. Evaluation and reporting: Work with HR Analytics to report on key program metrics; identify key insights to inform future actions (across teams) and decision making. Technology: Play a key role in the selection and application of high-impact learning tools.  Work with the L&D team to create meaningful learning paths Requirements:  Bachelor's degree in Organizational Psychology, Instructional Design, OD or a related field. Excellent verbal and written communication skills, with exceptional writing and editing skills. Exceptional project management; must exhibit excellent attention to detail and be able to manage multiple work streams within a dynamic work environment. Ability to build relationships and to partner both cross-functionally and globally. Ability to work independently and make sound judgment calls. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has a mission to be the most trusted in the marketplace. We need to meet our regulatory requirements. We aim to continue pursuing high standards in managing financial crime risks in the use of digital currencies and our leadership in the space of digital currencies. The Compliance Systems Associate will sit within the Compliance team and work cross-functionally to develop, maintain and enhance key compliance systems and tools such as the Transaction Monitoring System (TMS), or the Global Sanctions, PEP and Adverse Media Screening Systems. The person should have experience and knowledge of system administration, data analysis, SQL, BSA/AML compliance, transaction monitoring and customer sanctions screening systems and processes. Knowledge of cryptocurrencies will be a big plus. Responsibilities: Partner with Compliance teams globally to ensure Compliance systems are configured and optimized for their use Gather system requirements from compliance end-users and business partners to improve workflow, meet regulatory requirements and launch new offerings (e.g. new currency launch, product changes and expansion in new jurisdictions) Assist with TMS model development and productivity analysis Develop blockchain analytics specifications and assist in tuning and optimization Perform testing of the compliance system changes, track bug fixes, resolve open deficiencies and document the results of testing and user acceptance Test data ETL (extraction, transformation and load) from upstream production systems into the data repository, and from the data repository into the Compliance systems and tools Assist in creating, tuning and optimizing transaction monitoring detection models in TMS, including above-the-line and below-the-line testing Assist in screening configuration of Sanctions, PEP and Adverse Media screening systems and screening profiles as needed Translate requirements into system functionalities and liaise with Data and Engineering teams to implement system changes Maintain system documentation for future regulatory reviews Produce Compliance system performance metrics dashboards, reports and extracts as required Participate in projects and team initiatives as needed Requirements:  Minimum 2 years of relevant experience with key Compliance systems Excellent data and analytical skills; strong SQL (must have), Python (nice to have) Knowledge of software development life cycle (SDLC): requirements development, system design, development, testing and production launch Understanding of BSA/AML compliance program, AML transaction monitoring and screening (Sanctions, PEP, Adverse Media) controls Ability to successfully collaborate in a cross-functional environment and under minimal supervision Strong communication skills, both verbal and written Knowledge of machine learning and predictive modeling will be a big plus Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has built the world's leading compliant cryptocurrency platform serving over 30 million accounts in more than 50 countries. With the success of our flagship product, Coinbase Consumer, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are now proud to offer an entire suite of products that make accessing cryptocurrencies easy and secure, in addition to new products that operate at the frontiers of crypto and blockchain. The Concentration and Counterparty Credit Risk Manager will be based in our San Francisco office and report directly to the CFO.  Working closely with our Enterprise Risk Management Working Group you will manage complex credit risks across a global client base.   You will establish and manage a credit risk management program including building out policies and procedures. A key component of this role is partnering with our Product teams to deliver lending solutions through existing or new products to respond to the dynamic digital asset market environment. What you'll be doing: Establishes credit risk management policies, procedures and standards, including maximum portfolio exposure, directionality limits and asset concentration levels. Responsible for diligence and underwriting of client credit risk Preparation of written analysis substantiating recourse value of counterparty Proposing risk based limits based on assigned internal counterparty rating Establish policies for monitoring of client trading activities relative to individual and portfolio-wide limits Review of potential exposures using VaR, scenario, and other risk based metrics Negotiation of standard industry documentation Conducting periodic portfolio reviews What we look for in you: 10+ years hands-on risk management, trading, and/or portfolio management experience Prior hedge fund, banking, or broker-dealer counterparty risk experience. Strong understanding capital markets products Strong written and verbal skills Experiences in counterparty risk modeling, statistical and econometric modeling, and/or VaR modeling Excellent analytical skills with an advanced degree in math, finance, statistics, or engineering preferred Ph.D., CPA, or CFA a plus Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase has a mission to be the most trusted in the marketplace. We need to meet our regulatory requirements. We aim to continue pursuing high standards in managing financial crime risks in the use of digital currencies and our leadership in the space of digital currencies. The Compliance Senior Associate will be a compliance generalist with experience in the financial services industry and will be responsible for working cross-functionally to develop, maintain and enhance key compliance systems and tools such as the Transaction Monitoring System (TMS), or the Global Sanctions, PEP and Adverse Media Screening Systems. This person will be an adaptable, collaborative team player who communicates clearly with many internal stakeholders about the compliance requirements and offering guidance to the business on a regular basis. You  should have experience and knowledge of BSA/AML compliance, KYC, investigations, onboarding flows, organizational project management, data analysis, transaction monitoring and customer sanctions screening systems and processes. Knowledge of cryptocurrencies will be a big plus. Responsibilities: Gather requirements from local and international compliance teams and business partners to improve workflow, meet regulatory requirements and launch new offerings (e.g. new currency launch, product changes and expansion in new jurisdictions) Perform reviews and enhanced due diligence on high risk institutional accounts and provide guidance and oversight to the customer service . Maintain and update BSA/AML compliance policies and procedures to ensure consistency with ongoing business and operations. Assist in identifying record keeping gaps or data quality issues and work within Compliance and business partners to remediate Produce Compliance system performance metrics dashboards, reports and extracts as required Participate in projects and team initiatives as needed Perform periodic testing of onboarding flows to ensure continued compliance with regulatory requirements and compliance best practices Lead by example to continue to cultivate a culture of compliance across Coinbase and ensure ongoing compliance with all applicable laws and regulations Requirements:  Minimum 3 years of relevant experience in financial services, payments or blockchain Compliance Understanding of BSA/AML compliance program, Know Your Customer and screening (Sanctions, PEP, Adverse Media) controls Excellent analytical skills; strong SQL and data analysis skills Blockchain experience preferred Ability to successfully collaborate in a cross-functional environment and under minimal supervision Strong communication skills, both verbal and written Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.

Coinbase is one of the Bay Area's fastest growing, most exciting startups. Having completed Series E funding in November 2018, we are in a unique position to develop new product lines, while continuing to scale our operations globally. Having opened offices in New York, Chicago, Tokyo and London, we are looking to grow aggressively in 2019. If you have a positive, proactive, startup mentality, and are interested in joining a highly disruptive business on the forefront of the burgeoning cryptocurrency industry, I'd encourage you to apply today. Support plays a critical role in achieving that vision. Our team is dedicated to educating, helping, and supporting our global user base through a variety of different mediums of customer service -- our help center, email, phone, and social support channels to name a few. A little about us: we are a cross-functional, collaborative and empathetic team dedicated to the user experience and understanding of our product. We value positive energy, continuous learning, and clear communication and are committed to building a diverse and inclusive environment for people from all backgrounds. Responsibilities: Write and maintain educational content for a variety of Coinbase customers Create  help center articles, product related content, and email content, abiding by developed communications guidelines Have a keen attention to detail and an understanding for the Coinbase user Focus on making complex and technical topics simple and approachable for all audiences Work directly in our content management system to implement content requests from other teams and serve as gatekeeper for Support channels Bring a creative & strategic eye to writing content, making it more effective through style, format, and delivery Support additional content strategy projects as needed which may include content migration or content mapping Requirements:  Experience writing and publishing content for a large consumer audience. Experience with customer education or drafting support content is a must. AP Stylebook trained, preferred Minimum of 3-4 years of content writing with at least 1-2 years support content writing Experience working with content management systems, support ticketing systems, and JIRA is a plus Ability to thrive in a fast-paced environment with ever-changing priorities Reputation for integrity, dedicated work ethic, and desire for ownership & accountability Prior experience working in a high growth environment Preferred Qualifications: Experience writing for  different channels of support, including voice, e-mail, social and/or chat. Previous experience in content strategy or contributed to strategic projects Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. What to send with the Application: In addition to your resume and cover letter, please submit a sample of content that you have recently written that highlights the skills you will bring to Coinbase. Feel free to also link to your LinkedIn profile. Coinbase is committed to diversity in its workforce and is proud to be an equal opportunity employer. Coinbase does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Coinbase will also consider for employment qualified applicants with arrest and conviction records in a manner consistent with San Francisco's Fair Chance Ordinance and similar local laws.